fix problems on Sobeck’s Chicken Shack [iphone]

—— Run into issues on Sobeck’s Chicken Shack? Get help pending when official support gets back to you!

Sobeck’s Chicken Shack

Info:

company: Sobeck Enterprises, Inc.

: https://chickenshack.com/feedback/

: chickenshack.com

Chat with our AI-based Sobeck’s Chicken Shack Support

🛠️ Common Sobeck’s Chicken Shack Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delayed pickup times cannot be changed

Fix: If you find that your pickup time is delayed and cannot be changed, try canceling the order and placing a new one with the desired pickup ti... ⇲

Order not started until pickup time

Fix: To ensure your order is prepared in a timely manner, consider placing your order well in advance of your desired pickup time. This way, the... ⇲

Settings issue

No order history function

Fix: To keep track of your orders, consider taking screenshots of your order confirmations or writing down the details of each order in a notes a... ⇲

No receipt function

Fix: After placing an order, take a screenshot of the order confirmation page as a makeshift receipt. This can be useful for your records and for... ⇲

Notifications issue

No email confirmation upon order

Fix: Check your app settings to ensure that notifications and email confirmations are enabled. Sometimes, the app may have settings that need to... ⇲

Bugs issue

ReOrder function shows incorrect order status

Fix: If the ReOrder function is showing an incorrect status, try logging out of the app and then logging back in. This can refresh the app's data... ⇲

Freezing issue

Sobeck’s Chicken Shack gets stuck on pickup time page

Fix: If the app freezes on the pickup time page, try closing the app completely and then reopening it. On an iPhone, you can do this by swiping u... ⇲

Network issue

Stores may not receive orders from the app

Fix: If you suspect that the store has not received your order, call the restaurant directly to confirm. Provide them with your order details and... ⇲