fix problems on Newk's Eatery [iphone]

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Newk's Eatery
Info:
company: Newk's Eatery
: https://newks.com/rewards
: newks.com
Chat with our AI-based Newk's Eatery Support
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Bugs issue

Order again button does not include all items

Fix: 1. Check if there is an option to view past orders in the app. Go to your account or order history to see if you can manually select items f... ⇲

Promo issues at register

Fix: 1. Ensure that you are logged into your account before placing an order to apply any promotions. 2. Double-check the terms and conditions o... ⇲

Only one reward item can be redeemed per order

Fix: 1. Check the app's rewards program details to confirm the redemption policy. If it states only one item can be redeemed, this may be a limit... ⇲

No clear cups for water available

Fix: 1. If you are at the restaurant, ask a staff member if they can provide a clear cup for water. 2. If this is a recurring issue, consider pr... ⇲

Inconsistent availability of menu items

Fix: 1. Check the app regularly for updates on menu availability, as items may change based on stock. 2. If you notice a specific item is freque... ⇲

No soap in restrooms

Fix: 1. If you are at the restaurant, notify a staff member immediately so they can address the issue. 2. If this is a recurring problem, consid... ⇲
 
Crashes issue

Newk's Eatery crashes occasionally

Fix: 1. Make sure your app is updated to the latest version. Go to the App Store, search for Newk's Eatery, and check for updates. 2. Restart yo... ⇲
 
Audio issue

Cuts off music when in use

Fix: 1. Check the app's settings to see if there is an option to allow background audio. If available, enable it. 2. Ensure that your iPhone's a... ⇲
 
Customization issue

No option to add notes to orders

Fix: 1. Check the order customization options carefully during the ordering process. Look for a 'Special Instructions' or 'Notes' field. 2. If t... ⇲

Customization modifications often do not save

Fix: 1. Ensure that you are following the correct steps to save your customizations. After making changes, look for a 'Save' or 'Update' button b... ⇲

No option to add a name to orders

Fix: 1. Check the app's order customization options to see if there is a field for adding a name. If not, this may be a limitation of the app. 2... ⇲
 
Payments issue

No Apple Pay or card info storage option

Fix: 1. Check if there are any payment settings in the app. Go to your account settings and look for payment options. 2. If Apple Pay is not ava... ⇲

Credit card processing fee is excessive

Fix: 1. Review the payment options available in the app. If possible, consider using a different payment method that may have lower fees. 2. Che... ⇲

Third-party app charge issues

Fix: 1. Review your order details carefully before confirming to ensure there are no unexpected charges. 2. If you notice discrepancies, check t... ⇲
 
Notifications issue

High notification count discrepancy

Fix: 1. Check the app's notification settings. Go to Settings > Notifications > Newk's Eatery and ensure that notifications are set up correctly.... ⇲
 
Slow issue

Curbside pickup wait times are long

Fix: 1. To minimize wait times, try placing your order during off-peak hours when the restaurant is less busy. 2. When you arrive for curbside p... ⇲
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 what users are saying
Good experience
97.2%

Neutral
1.4%

Bad experience
1.4%

~ from our NLP analysis of 19,051 combined software ratings.

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 Private Data Newk's Eatery collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data