fix problems on The Sanctuary App [iphone]

—— Run into issues on The Sanctuary App? Get help pending when official support gets back to you!

The Sanctuary App

Info:

company: RXM Design, LLC

: http://sanctuarywebpage.s3-website-us-east-1.amazonaws.com/index.html

: sanctuarywebpage.s3-website-us-east-1.amazonaws.com

Chat with our AI-based The Sanctuary App Support

🛠️ Common The Sanctuary App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Sanctuary App cuts off after a few seconds

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Loading time is annoying

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by opening another app or web... ⇲

Bugs issue

Stopped working for candle setup

Fix: 1. Reinstall the app: Delete The Sanctuary App from your iPhone by pressing and holding the app icon until it wiggles, then tap the 'X'. Rei... ⇲

Candles disappear after a few days

Fix: 1. Check app settings: Look for any settings related to candle duration or visibility. There may be an option to adjust how long candles rem... ⇲

Network issue

Website no longer accessible

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try accessing other websites to confirm your connec... ⇲

Customization issue

Lacks tabernacle and crucifix in graphics

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include new graphics or features. Go to the App Store an... ⇲

UI issue

No scrolling verses available

Fix: 1. Explore app settings: Check if there are any settings that allow you to enable scrolling verses. Sometimes features are hidden in the set... ⇲

Support issue

No instructions provided after entering sanctuary

Fix: 1. Look for a help or FAQ section: Many apps have a help section that provides instructions or tips. Check the app's main menu for any help... ⇲

Payments issue

Cost to light candles and post prayers

Fix: 1. Review app pricing: Check the app's pricing structure in the settings or help section to understand the costs associated with lighting ca... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.2%

Bad experience

11.1%

Neutral

3.7%

~ from our NLP analysis of 27 combined software ratings.

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Private Data The Sanctuary App collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- User Content
- Identifiers
- Usage Data

Cost of Subscriptions

Package of 1000: $3.99 (400 Free)
Package of 150: $0.99 150 Credits
Package of 500: $1.99 (200 Free)
Package of 3000: $9.99 (1500 Free)