fix problems on Hanzii Chinese Dictionary [iphone]

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—— Run into issues on Hanzii Chinese Dictionary? Get help pending when official support gets back to you!

Hanzii Chinese Dictionary
Info:
company: Linh Nguyen
: https://eupgroup.net
: eupgroup.net
Chat with our AI-based Hanzii Chinese Dictionary Support
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Ads issue

Repeated prompts for premium upgrade

Fix: Check the app settings for any options to disable upgrade prompts. Sometimes, there may be a toggle to limit notifications about premium fea... ⇲

Excessive advertisements

Fix: Check if there is an option in the app settings to limit or disable ads. Some apps provide a way to reduce ad frequency even in the free ver... ⇲
 
Payments issue

In-app purchase issues

Fix: Ensure that your payment method is valid and up to date in your Apple ID settings. Go to Settings > [your name] > Payment & Shipping to chec... ⇲
 
UI issue

Cannot view full list of words

Fix: Check if there are any filters applied that might limit the word list. Go to the settings or search options within the app and reset any fil... ⇲
 
Bugs issue

Flashcards stop advancing after 24 cards

Fix: Check if there is a setting that limits the number of flashcards shown per session. Look in the flashcard settings and adjust any limits tha... ⇲
 
Customization issue

Pinyin recognition needs improvement

Fix: Ensure that your device's language settings are set to Chinese. Go to Settings > General > Language & Region and set your preferred language... ⇲
 
Compatibility issue

Cannot use both Vietnamese and English without changing phone language

Fix: Check if the app has a language setting that allows you to switch between languages without changing the phone's language. Look in the app s... ⇲
 
Updates issue

Premium version not available in the US

Fix: Check if there are any regional settings in your App Store that might be affecting availability. Go to Settings > [your name] > Media & Purc... ⇲
 
Registration issue

Registration required before payment not enforced

Fix: If you encounter issues with registration, try creating an account using a different email address or method (like Google or Facebook) to se... ⇲
 
Freezing issue

Hanzii Chinese Dictionary freezes or crashes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates and install if... ⇲
 
Login issue

Issues with Facebook login

Fix: Ensure that your Facebook app is updated to the latest version. Go to the App Store, search for Facebook, and check for updates. OR If lo... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.4%

Bad experience
4.0%

Neutral
3.5%

~ from our NLP analysis of 198 combined software ratings.

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 Private Data Hanzii Chinese Dictionary collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium version [-50%]: $16.99 Remove ads, unlock offline mode.
  2. Premium version: $34.99 Remove ads, unlock offline mode.
  3. Premium version [-30%]: $24.49 Remove ads, unlock offline mode.
  4. Basic version: $16.99 Remove ads, unlock offline mode.
  5. Standard version: $22.99 Remove ads, unlock offline mode.
  6. Standard version [-40%]: $12.99 Remove ads, unlock offline mode.
  7. Premium version [-40%]: $20.99 Remove ads, unlock offline mode.
  8. Basic version [-30%]: $11.99 Remove ads, unlock offline mode.
  9. Basic version [-40%]: $10.49 Remove ads, unlock offline mode.
  10. Standard version [-50%]: $9.99 Remove ads, unlock offline mode.