fix problems on Video Player · [iphone]

—— Run into issues on Video Player ·? Get help pending when official support gets back to you!

Video Player ·

Info:

company: SHELL INFRASTRUCTURE PRIVATE LIMITED

: http://shellinfra.com/privacy-policy.html

: shellinfra.com

Chat with our AI-based Video Player · Support

🛠️ Common Video Player · Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot delete saved videos

Fix: To delete saved videos, open the app and navigate to the 'Library' or 'My Videos' section. Look for an 'Edit' button or a similar option. On... ⇲

Server connection issues between iPhone and PC

Fix: Ensure both your iPhone and PC are connected to the same Wi-Fi network. Check your network settings and restart your router if necessary. Th... ⇲

Compatibility issue

Aspect ratio issues on external monitor

Fix: Check the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and adjust the resolution or aspect ratio settings. Mak... ⇲

No support for Google Chrome

Fix: If the app does not support Google Chrome, try using a different browser that is compatible with the app. Safari is the default browser on i... ⇲

Video issue

Video Player · does not play videos

Fix: First, ensure that the video file format is supported by the app. Check the app's documentation for a list of supported formats. If the form... ⇲

Ads issue

Excessive ads

Fix: Check if the app offers an option to purchase an ad-free version. If you have already purchased it, ensure that you are logged into the same... ⇲

Crashes issue

Crashes after purchasing ad-free version

Fix: Try restarting the app after the purchase. If it crashes immediately after the purchase, uninstall the app and reinstall it from the App Sto... ⇲

Customization issue

Lack of delete feature

Fix: If there is no delete feature in the app, check the app settings for any options related to managing storage or clearing cache. Some apps al... ⇲

UI issue

Narrow controls for scrolling videos

Fix: Try adjusting the sensitivity settings in the app if available. Some video players allow you to customize the touch sensitivity for scrollin... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.4%

Bad experience

9.1%

Neutral

5.5%

~ from our NLP analysis of 508 combined software ratings.

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MyID – One ID for Everything

Private Data Video Player · collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Video Player Remove Ads: $4.99 Get better experience with remove ads