—— Run into issues on Rainbow Car Service? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your notification settings on your iPhone. Go to Settings > Notifications > Rainbow Car Service and ensure that notifications are allo... ⇲
Fix: When scheduling a ride, add a buffer time to your request. For example, if you need to be somewhere at 10 AM, schedule the ride for 10:15 AM... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. You can toggle Airplane mode on and off... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy & Security > Location Services and make sure Rainbow Car Ser... ⇲
Fix: When booking a ride, look for any vehicle information provided in the app. If the vehicle appears to be in poor condition, you can cancel th... ⇲
Fix: When scheduling a ride, confirm the pick-up time with the driver through the app's messaging feature to ensure clarity. OR If you experie... ⇲
Fix: Check the app for any updates. Sometimes, performance issues can be resolved with the latest version of the app. Go to the App Store, search... ⇲
Fix: Before confirming the ride, take a screenshot of the fare displayed in the app. If the driver charges more, you can use this as evidence to... ⇲
Fix: If you notice a driver being distracted, politely remind them to focus on the road. Safety should always be the priority. OR If the distr... ⇲
Fix: Document your interactions with dispatchers, including dates and times, and any specific issues you encountered. This can help you provide c... ⇲
Fix: If you encounter unprofessional behavior, document the incident and provide feedback through the app to help improve service standards. OR... ⇲