fix problems on Ruangguru [iphone]

—— Run into issues on Ruangguru? Get help pending when official support gets back to you!

Ruangguru – App Belajar No.1

Info:

company: Ruangguru.com

: https://ruangguru.com/help/student

: ruangguru.com

Chat with our AI-based Ruangguru Support

🛠️ Common Ruangguru Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs present in the app

Fix: 1. Restart the app: Close the Ruangguru app completely by swiping it away from the app switcher. Then, reopen the app to see if the bugs per... ⇲

Some features not accessible on iOS

Fix: 1. Check for app updates: Ensure you have the latest version of Ruangguru by going to the App Store and checking for updates. 2. Review app... ⇲

Video issue

Videos sometimes lack clear function

Fix: 1. Adjust video settings: While watching a video, check if there are options to change the playback speed or quality. Sometimes, adjusting t... ⇲

Repetitive information in videos

Fix: 1. Skip sections: If you notice repetitive information, use the video controls to skip ahead to the next section or topic. 2. Provide feedb... ⇲

Ads issue

Content locked behind video watching

Fix: 1. Complete the video: Ensure you watch the entire video as required to unlock the content. If you are facing issues with the video playback... ⇲

Search issue

Search function missing on iOS

Fix: 1. Use the app's navigation: Instead of searching, manually navigate through the app’s categories or sections to find the content you need.... ⇲

UI issue

Issues with accessing tryout room

Fix: 1. Restart the app: Close and reopen the Ruangguru app to refresh your session. 2. Check your internet connection: Ensure you have a stable... ⇲

Audio issue

Slow speaker in some videos

Fix: 1. Adjust playback speed: If the app allows, increase the playback speed of the video to make the speaker sound faster. This option is usual... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.5%

Neutral

3.9%

Bad experience

2.6%

~ from our NLP analysis of 155 combined software ratings.

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Private Data Ruangguru collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Paket 3 Bulan Kelas 4-5-6: $45.99 Berlaku Hingga 30 Juni 2020
Paket 1 Tahun Kelas 1-2-3: $94.99 Berlaku hingga 30 Juni 2021
ruangbelajarUTBK: $17.99 ruangbelajarUTBK(1Bulan)
ruangbelajarSMA: $17.99 ruangbelajarSMA/SMK(1Bulan)
ruangbelajarSD5-6: $17.99 ruangbelajarSD5-6(1Bulan)
ruangbelajarUTBK+TO: $19.99 ruangbelajarUTBK(1Bulan)+1TryoutPremium
AnimasiDafaLuluSD5-6: $17.99 Dafa&LuluSD5-6(1Bulan)
ruangbelajarSMP: $17.99 ruangbelajarSMP(1Bulan)
ruangbelajarSD1-2: $17.99 ruangbelajarSD1-2(1Bulan)
AnimasiDafaLuluSD1-2: $17.99 Dafa&LuluSD1-2(1Bulan)