fix problems on PeriPage [iphone]

—— Run into issues on PeriPage? Get help pending when official support gets back to you!

PeriPage

Info:

company: 厦门爱立得科技有限公司

: https://www.ileadtek.com/

Chat with our AI-based PeriPage Support

🛠️ Common PeriPage Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI is unpolished

Fix: Try customizing the interface by adjusting settings within the app. Look for options under 'Settings' or 'Preferences' to change themes or l... ⇲

Not fully translated to English

Fix: Check if there is an option in the app settings to change the language to English or another preferred language. This may help with clarity... ⇲

UI issue

Buttons are unresponsive

Fix: Restart the app to see if the issue resolves itself. Double-tap the home button and swipe up on the PeriPage app to close it, then reopen it... ⇲

Unintuitive directions

Fix: Refer to online tutorials or user guides that may provide clearer instructions on how to navigate the app effectively. OR Experiment with... ⇲

Cannot select multiple pictures

Fix: Check if there is a multi-select option in the photo selection interface. This may be represented by a checkbox or a select all option. OR... ⇲

Printing issue

Red underline appears in print

Fix: Check the settings for the print options within the app. Look for any formatting settings that may be causing the red underline and adjust t... ⇲

Label option pushes out extra paper

Fix: Adjust the label settings in the app to ensure that the correct label size is selected. This can often resolve issues with excess paper bein... ⇲

Settings issue

English instructions are unclear

Fix: Look for video tutorials or user guides online that may provide clearer instructions on how to use the app effectively. OR Join user foru... ⇲

PeriPage opens automatically for documents

Fix: Check your device settings to see if there is an option to disable automatic opening of documents with PeriPage. This can usually be found i... ⇲

Features issue

Limited options and functionality

Fix: Explore all the features of the app thoroughly. Sometimes options are hidden in menus or submenus that may not be immediately visible. OR... ⇲

Tattoo print feature removed

Fix: Check for any updates or announcements from the app regarding the removal of this feature. Sometimes features are temporarily disabled for i... ⇲

Network issue

Request timeout errors

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Clear the ap... ⇲

Uploads issue

Video uploads stretch and distort

Fix: Check the video resolution settings before uploading. Ensure that the video is in a compatible format and resolution that the app supports.... ⇲

Customization issue

Cannot delete lines from checklist template

Fix: Look for an edit option within the checklist template that allows you to modify or delete lines. This may be found in a menu or toolbar. O... ⇲

Loading issue

Templates fail to load

Fix: Check your internet connection, as some templates may require online access to load. Ensure you are connected to a stable network. OR Try... ⇲

Slow issue

Laggy performance after update

Fix: Clear the app's cache and data from your device settings to improve performance. This can help remove any temporary files that may be causin... ⇲

Compatibility issue

Pairing issues with Bluetooth

Fix: Ensure that Bluetooth is enabled on both your iPhone and the device you are trying to pair with. Try turning Bluetooth off and back on again... ⇲

Unsupported device messages

Fix: Check the app's compatibility list to ensure your device is supported. If it is not, consider using a different device that is compatible.... ⇲

Incompatibility with certain devices

Fix: Check the app's compatibility requirements in the App Store to ensure your device meets them. If not, consider using a different device that... ⇲

Camera issue