fix problems on Stevens Shuttle [iphone]

—— Run into issues on Stevens Shuttle? Get help pending when official support gets back to you!

Stevens Shuttle

Info:

company: Via Transportation, Inc.

: https://www.stevens.edu/page-basic/stevens-shuttle

Chat with our AI-based Stevens Shuttle Support

🛠️ Common Stevens Shuttle Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Top and bottom boxes glitch out during map updates

Fix: Try restarting the app. Close the Stevens Shuttle app completely by swiping it away from the app switcher, then reopen it. This can refresh... ⇲

SMS updates not received

Fix: Ensure that notifications are enabled for the Stevens Shuttle app. Go to Settings > Notifications > Stevens Shuttle and make sure 'Allow Not... ⇲

Notifications issue

Inaccurate pickup time notifications

Fix: Verify your location settings. Go to Settings > Privacy > Location Services and ensure that Stevens Shuttle has permission to access your lo... ⇲

Messages issue

Password reset texts not received

Fix: Check your phone's message settings to ensure that SMS messages from the app are not being blocked. Go to Settings > Messages and look for a... ⇲

Loading issue

Long wait times past indicated shuttle arrival

Fix: Check the app for real-time updates on shuttle locations. Sometimes, shuttles may be delayed due to traffic or other issues, and the app may... ⇲

Support issue

Support link in app not functional

Fix: Try accessing support through the Stevens Shuttle website instead of the app. Look for a 'Contact Us' or 'Support' section on their official... ⇲

Customization issue

Limited pickup time options

Fix: Check if there are any settings in the app that allow you to adjust your pickup preferences. Sometimes, there may be filters or settings tha... ⇲

Network issue

Call feature does not connect

Fix: Ensure that your phone has a stable internet connection or cellular signal. If you are on Wi-Fi, try switching to cellular data or vice vers... ⇲

Availability issue

Shuttles unavailable during peak times

Fix: Try booking your shuttle in advance. If you know you will need a shuttle during peak times, book as early as possible to secure your spot.... ⇲

Bugs issue

Late shuttle bookings not honored

Fix: Review the app's booking policies to understand the cut-off times for bookings. Make sure you are booking within the allowed time frame to a... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Stevens Shuttle collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics