fix problems on ASE Renewal App [iphone]

​

—— Run into issues on ASE Renewal App? Get help pending when official support gets back to you!

ASE Renewal App
Info:
company: NATIONAL INSTITUTE FOR AUTOMOTIVE SERVICE EXCELLENCE
: http://builtbyhlt.com
: www.hltcorp.com
Chat with our AI-based ASE Renewal App Support
   Hello! How can I assist you?  

characters left:
 
UI issue

PDFs are too small

Fix: Use the pinch-to-zoom gesture on your iPhone to enlarge the PDF. If the app allows, check for a 'View in Full Screen' option to maximize the... ⇲

Pictures are distorted

Fix: Check your device's display settings. Go to Settings > Display & Brightness and ensure that the display settings are set to standard. Restar... ⇲
 
Bugs issue

Questions are vague and factually incorrect

Fix: Review the questions and note any specific inaccuracies. Use the app's feedback feature, if available, to report these issues directly withi... ⇲
 
Customization issue

No countdown timer for questions

Fix: Use a separate timer app on your iPhone to keep track of your time while answering questions. Set the timer for the desired duration based o... ⇲

Limited question variety

Fix: Explore the app's settings to see if there are options to select different categories or types of questions. This may help diversify the que... ⇲

Difficult questions on specific cars

Fix: Focus your study on the specific makes and models that are challenging for you. Use manufacturer service manuals or online resources to gain... ⇲

Too many manufacturer-specific questions

Fix: Identify the manufacturers that are most frequently covered and prioritize studying their materials. This can help you become more familiar... ⇲

Only one question per month

Fix: Utilize the app's existing questions to create your own practice tests. This can help reinforce your knowledge even with limited new content... ⇲

Limited to A1-A8 tests only

Fix: If you are preparing for tests beyond A1-A8, look for other study materials or apps that cover a wider range of ASE certifications. OR En... ⇲

Difficult questions compared to previous tests

Fix: Review the content and format of previous tests to identify areas where you may need additional study. Focus on those topics to improve your... ⇲

Lack of immediate question answering

Fix: Use a separate note-taking app to jot down questions as you study, and research the answers later. This can help you keep track of what you... ⇲

Need for more frequent questions

Fix: Supplement your study with additional resources that provide more frequent updates, such as ASE study guides or online practice tests. OR... ⇲
 
Crashes issue

ASE Renewal App crashes after update

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. Reo... ⇲
 
Loading issue

Delayed question availability

Fix: Check for any scheduled updates or announcements within the app regarding new questions. Sometimes, the app may have a set release schedule... ⇲

Long wait for new questions

Fix: Stay engaged with the app by checking for updates regularly. Sometimes, new content is released in batches, and being proactive can help you... ⇲
 
Account issue

Inability to use student accounts

Fix: Ensure that you are logging in with the correct credentials associated with your student account. Double-check for any typos in your usernam... ⇲
 
Payments issue

Requires renewal before receiving certificate

Fix: Check the app for any renewal options and ensure that you complete the process before the deadline to avoid delays in receiving your certifi... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete any unnecessary apps or fil... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.6%

Bad experience
6.5%

Neutral
3.9%

~ from our NLP analysis of 3,234 combined software ratings.

 Switch to these Alternatives:
ASE Automotive Test Exam Prep
ASE A-Series Test Prep: 2025
Pocket Prep Skilled Trades
ASE Exam Prep 2025
BG Tech
Today's Class
ASE A-Series Test Prep 2025
Mechanic quiz game
ASE Exam Prep Test 2025
BG Experience™

 Private Data ASE Renewal App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics