fix problems on National Subsidy System [iphone]

—— Run into issues on National Subsidy System? Get help pending when official support gets back to you!

National Subsidy System - NSS

Info:

company: Ministry of Oil & Gas

: https://nss.gov.om

Chat with our AI-based National Subsidy System Support

🛠️ Common National Subsidy System Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login issues requiring keyboard language change

Fix: Check your iPhone's keyboard settings by going to Settings > General > Keyboard > Keyboards. Ensure that the correct language is selected. I... ⇲

Cannot change language

Fix: If the app does not have an in-app language setting, check your iPhone's language settings. Go to Settings > General > Language & Region and... ⇲

Account issue

Unable to reset password

Fix: Ensure you are using the correct email address associated with your account. Go to the login screen, select 'Forgot Password?', and follow t... ⇲

Network issue

Server busy for over a month

Fix: Try accessing the app during off-peak hours, such as early morning or late evening, when server traffic may be lower. This can sometimes hel... ⇲

Slow issue

Application performance is poor

Fix: Close any background apps to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on apps... ⇲

Bugs issue

Invalid expiration message for ID card

Fix: Double-check the ID card details you entered in the app. Ensure that the expiration date is correctly formatted and matches the ID card info... ⇲

Overall app quality is very low

Fix: Regularly clear the app's cache and data by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. Thi... ⇲

Updates issue

Data update issues due to server problems

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. Sometimes, a weak connectio... ⇲

Registration issue

Registration system malfunction

Fix: Ensure all required fields are filled out correctly and that you are using valid information. Double-check for any typos or errors in your e... ⇲

Crashes issue

Frequent application crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This c... ⇲