fix problems on TransferGo [iphone]

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—— Run into issues on TransferGo? Get help pending when official support gets back to you!

TransferGo: Money Transfer
Info:
company: TransferGo
: https://support.transfergo.com/hc/en-gb
: www.transfergo.com
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Payments issue

Funds held for extended periods

Fix: Review the transaction status in the app. Open the TransferGo app, go to your transaction history, and check if there are any notes or alert... ⇲
 
Network issue

Inconsistent transaction speeds

Fix: Try to initiate transactions during off-peak hours. Transaction speeds can vary based on demand, so attempting transfers during less busy ti... ⇲

Low transfer rates compared to competitors

Fix: Compare the transfer rates directly within the app. Use the rate calculator feature to see if there are specific amounts or currencies that... ⇲
 
Account issue

Issues with account verification

Fix: Double-check the information you provided during the verification process. Ensure that your name, address, and other details match exactly w... ⇲
 
Updates issue

Problems with app functionality after updates

Fix: Clear the app cache. Go to Settings > General > iPhone Storage, find TransferGo, and select 'Offload App'. This will remove the app but keep... ⇲
 
Ads issue

Rewards program perceived as a trap

Fix: Review the terms and conditions of the rewards program carefully. Understanding the requirements and benefits can help clarify any misconcep... ⇲
 
Support issue

Lack of direct contact for support

Fix: Use the in-app chat feature if available. This can provide a more immediate way to get in touch with support compared to email or phone. O... ⇲
 
Crashes issue

TransferGo crashes or fails to open

Fix: Force close the app and reopen it. On your iPhone, swipe up from the bottom of the screen (or double-click the home button) to see all open... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
4.2%

Neutral
1.2%

~ from our NLP analysis of 433 combined software ratings.

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 Private Data TransferGo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics