fix problems on Ollie [iphone]

​

—— Run into issues on Ollie? Get help pending when official support gets back to you!

Ollie: AI Smart Photo Cleaner
Info:
company: Keepbox, Inc
: https://support.goodones.app
: goodones.app
Chat with our AI-based Ollie Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Limited sorting options

Fix: Explore the app settings to see if there are any hidden features or updates that may allow for more sorting options. Sometimes, features are... ⇲

Lacks ability to sort by faces

Fix: Utilize the iPhone's built-in face recognition feature in the Photos app to organize your photos by faces. You can create albums based on re... ⇲

Limited categories for photo organization

Fix: Create custom albums in the iPhone Photos app to better organize your photos into categories that matter to you, and then use Ollie to clean... ⇲

No option to add photos to different albums

Fix: Use the iPhone Photos app to create and manage albums. You can select multiple photos and add them to different albums directly from the Pho... ⇲
 
UI issue

Not friendly to horizontal photos

Fix: Try rotating your horizontal photos to vertical before uploading them to the app. This can sometimes help the app better recognize and proce... ⇲
 
Updates issue

New update reduced AI functionality

Fix: Check the app's update notes to see if there are any settings that can be adjusted to restore previous functionality. Sometimes, features ar... ⇲

No progress indicator in new version

Fix: Keep an eye on the app's interface for any visual cues that indicate processing, such as changes in the screen or icons. Sometimes, the lack... ⇲
 
Compatibility issue

Not iPad compatible

Fix: If you have access to an iPhone, use it to run the app and manage your photos there. You can then transfer cleaned photos back to your iPad... ⇲
 
Payments issue

Subscription model concerns

Fix: Evaluate your usage of the app and consider whether the subscription is worth the cost based on your needs. If not, look for alternative app... ⇲
 
Bugs issue

Poor choices made by AI

Fix: Regularly review the photos the app suggests for deletion and provide feedback if the app allows it. This can help improve future AI decisio... ⇲

Does not delete unselected photos after review

Fix: After reviewing the photos, manually delete the unselected ones in the iPhone Photos app. This can be done by selecting the photos you want... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.3%

Bad experience
1.5%

Neutral
1.2%

~ from our NLP analysis of 1,409 combined software ratings.

 Switch to these Alternatives:
Project Life
Mylio Photos
Frame Grab
Utiful Photo Organizer
Picdmo: AI Photo Album Search
PicTapGo: Photo Editor Pic
Persnickety Box
Slidebox: Photo Cleaner App
FOREVER®
Projector Stream

 Private Data Ollie collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Ollie Plus Yearly: $39.99 Ollie Plus benefits for a year
  2. Ollie Plus Weekly: $3.99 Ollie Plus Features Every Week
  3. Ollie Plus Yearly: $31.99 Ollie Plus benefits for a year