fix problems on Wise [iphone]

​

—— Run into issues on Wise? Get help pending when official support gets back to you!

Wise: International Transfers
Info:
company: Wise Payments Ltd
: https://wise.com/help
: wise.com
Chat with our AI-based Wise Support
   Hello! How can I assist you?  

characters left:
 
UI issue
App interface can be confusing

Fix: Familiarize yourself with the app by exploring all its features. Spend some time navigating through different sections to understand where e... »»
 
Registration issue
Verification process can be cumbersome

Fix: Ensure you have all required documents ready before starting the verification process. This typically includes identification and proof of a... »»
 
Account issue
Issues with adding new recipients

Fix: Double-check the recipient's details for accuracy. Ensure that the name, account number, and any other required information are entered corr... »»
Account verification can be problematic

Fix: Ensure that the documents you are submitting are clear and legible. If you are uploading images, make sure they are not blurry and that all... »»
Limited support for business accounts

Fix: Explore the app's features specifically designed for business accounts. Some functionalities may be hidden or not immediately obvious, so ta... »»
Account blocking without clear communication

Fix: Regularly check your email and app notifications for any alerts regarding your account status. Sometimes, important messages can be missed i... »»
Inability to change account details easily

Fix: Check the app settings for an option to update your account details. Some apps have a dedicated section for managing personal information.... »»
 
Network issue
Inconsistent transfer speeds

Fix: Choose the right transfer method based on urgency. If speed is a priority, select options like 'Instant Transfer' if available, as they typi... »»
 
Notifications issue
Notifications may not be reliable

Fix: Check your notification settings in the app and on your device. Ensure that notifications are enabled for the Wise app in your iPhone settin... »»
 
Payments issue
Fees can be unclear

Fix: Before initiating a transfer, review the fee structure in the app. There should be a section detailing the fees associated with different ty... »»
Difficulties with interbank transfers

Fix: Verify that you are using the correct bank details for interbank transfers. Double-check the IBAN or SWIFT codes to ensure they are accurate... »»
Mandatory forms can delay transfers

Fix: Prepare all necessary forms in advance. Review the requirements for your transfer type and fill out any forms before initiating the transfer... »»
Cash advance fees may apply unexpectedly

Fix: Review the terms and conditions related to cash advances in the app. Understanding these fees beforehand can help you avoid surprises. OR... »»
 
Glitches issue
App glitches during transactions

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Wise, and check for any available updates. Updates of... »»
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.2%

Bad experience
5.3%

Neutral
1.5%

~ from our NLP analysis of 85,052 combined software ratings.

 Switch to these Alternatives:
Remessa Online: Conta Global
Monese - A banking alternative
Paysera Super App
Nomad: Conta digital em dólar
ZEN.COM Best shopping card
Avenue: Conta e Investimentos
novobanco
GXBank
ACE Money Transfer
Suits Me - Banking Alternative

 Private Data Wise collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data