fix problems on Dropshare [iphone]

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—— Run into issues on Dropshare? Get help pending when official support gets back to you!

Dropshare - File Sharing Tool
Info:
company: Timo Josten
: https://dropshare.zendesk.com/hc/en-us
: dropshare.app
Chat with our AI-based Dropshare Support
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Uploads issue

Cannot upload more than one image at a time

Fix: 1. Use a Different Method: Instead of using the app, try uploading images through the Dropshare website if available. 2. Batch Upload: If t... ⇲

Images are converted to JPEG, losing EXIF tags

Fix: 1. Change Settings: Check if there is an option in the app settings to retain original file formats or metadata. 2. Use Alternative Apps: C... ⇲
 
Compatibility issue

No trial version available

Fix: 1. Explore Free Alternatives: Look for other file-sharing apps that offer free trials or free versions to test their features. 2. Check for... ⇲

Extension share is broken in iOS 13

Fix: 1. Restart Your Device: Sometimes, a simple restart can resolve issues with app extensions. 2. Re-enable the Extension: Go to Settings > Dr... ⇲
 
Downloads issue

Cannot download files from S3 bucket

Fix: 1. Check Permissions: Ensure that the S3 bucket permissions are set correctly to allow downloads. You may need to adjust the bucket policy o... ⇲
 
Payments issue

In-app purchase pricing is misleading

Fix: 1. Review Pricing Details: Before making a purchase, carefully read the pricing details in the app to understand what features are included.... ⇲

Dropshare is listed as free but charges for upgrades

Fix: 1. Check Features: Review the features available in the free version versus the paid version to determine if the upgrade is necessary for yo... ⇲
 
Bugs issue

Dropshare fails to convert PDF attachments correctly

Fix: 1. Check File Size: Ensure that the PDF file is not too large, as this may cause conversion issues. Try reducing the file size if necessary.... ⇲
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 what users are saying
Good experience
73.2%

Bad experience
25.0%

Neutral
1.8%

~ from our NLP analysis of 56 combined software ratings.

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 Private Data Dropshare collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro (monthly): $2.99 Upload files using all supported providers
  2. Pro (Lifetime): $17.99 One-off purchase, no subscription.
  3. Pro (Lifetime): $17.99 One-off purchase, no subscription.
  4. Pro (yearly): $8.99 Use any storage providers with Dropshare.