fix problems on DJI GO 4 [iphone]

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—— Run into issues on DJI GO 4? Get help pending when official support gets back to you!

DJI GO 4
Info:
company: DJI
: http://www.dji.com
: store.dji.com
Chat with our AI-based DJI GO 4 Support
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Network issue
weak transmission signal

Fix: 1. Move to an open area away from buildings, trees, and other obstacles that may block the signal. 2. Adjust the position of the remote con... ⇲
requires constant Wi-Fi connection

Fix: 1. Download the necessary maps and firmware updates while connected to Wi-Fi, so you can use the app offline. 2. Check the app settings to... ⇲
inconsistent live feed

Fix: 1. Ensure that your mobile device is not overloaded with background apps that may affect performance. Close unnecessary apps. 2. Check the... ⇲
limited functionality without internet

Fix: 1. Download necessary maps and data while connected to Wi-Fi to use offline features. 2. Familiarize yourself with the app's offline capabi... ⇲
signal interference during flight

Fix: 1. Avoid flying in areas with high electromagnetic interference, such as near radio towers or large buildings. 2. Change the flight locatio... ⇲
 
Updates issue
difficult to update software

Fix: 1. Ensure you have a stable Wi-Fi connection before attempting to update the app or firmware. 2. Open the DJI GO 4 app and navigate to the... ⇲
frequent app updates needed

Fix: 1. Enable automatic updates for the app in the App Store settings to ensure you always have the latest version. Go to Settings > App Store a... ⇲
requires multiple updates individually

Fix: 1. Check if there is an option in the app settings to update all components at once, or look for a batch update feature. 2. Schedule a time... ⇲
 
Installation issue
complicated setup process

Fix: 1. Follow the official DJI setup guide step-by-step to ensure you are not missing any critical steps. 2. Watch tutorial videos available on... ⇲
 
Camera issue
slow camera response

Fix: 1. Ensure that the camera settings are optimized for performance. Lower the resolution or frame rate if necessary. 2. Check if the SD card... ⇲
 
UI issue
complex user interface

Fix: 1. Familiarize yourself with the app by reviewing the user manual or online tutorials that explain the interface. 2. Customize the app sett... ⇲
frustrating user experience

Fix: 1. Take time to learn the app's features and settings through tutorials and guides to improve your overall experience. 2. Customize the app... ⇲
 
Login issue
app does not remember login

Fix: 1. Ensure that you are using the correct login credentials and that your internet connection is stable when logging in. 2. Check if there i... ⇲
 
Search issue
difficult to find videos and photos

Fix: 1. Organize your media files by creating folders within the app or on your device to make them easier to locate. 2. Use the search function... ⇲
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 what users are saying
Bad experience
46.0%

Good experience
45.5%

Neutral
8.5%

~ from our NLP analysis of 6,504 combined software ratings.

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 Private Data DJI GO 4 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics