fix problems on Biometric Passport Reader [iphone]

—— Run into issues on Biometric Passport Reader? Get help pending when official support gets back to you!

Biometric Passport Reader

Info:

company: Iris Development AB

: https://passportreader.app

: passportreader.app

Chat with our AI-based Biometric Passport Reader Support

🛠️ Common Biometric Passport Reader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not show information after scanning

Fix: Ensure that the app has the necessary permissions to access the camera and any other required features. Go to your iPhone's Settings, scroll... ⇲

Concerns about data privacy and potential data harvesting

Fix: Review the app's privacy policy to understand how your data is used and stored. You can usually find this in the app settings or on the app'... ⇲

Compatibility issue

Inability to scan EU and South American passports

Fix: Check for app updates in the App Store. Developers often release updates to improve compatibility with various passport types. Go to the App... ⇲

UI issue

Requires holding passport open during scan

Fix: Use a stand or holder to keep the passport open while scanning. You can create a makeshift stand using household items or purchase a small,... ⇲

No feedback or confirmation after successful connection

Fix: Check the app settings for any options related to notifications or feedback. Some apps allow you to enable sound or visual feedback for succ... ⇲