fix problems on The Darkroom Lab [iphone]

—— Run into issues on The Darkroom Lab? Get help pending when official support gets back to you!

The Darkroom Lab

Info:

company: The Darkroom

: https://thedarkroom.com/contact/

: thedarkroom.com

Chat with our AI-based The Darkroom Lab Support

🛠️ Common The Darkroom Lab Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photos save in random order

Fix: To manage the order of your photos, try renaming the files before uploading them to The Darkroom Lab. Use a consistent naming convention tha... ⇲

The Darkroom Lab freezes during downloads

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲

Crashes issue

The Darkroom Lab crashes frequently

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. Go to t... ⇲

UI issue

Inability to zoom in on photos

Fix: Check if there is a zoom feature in the app settings. Sometimes, zoom functionality can be toggled on or off. Look for a 'View' or 'Display'... ⇲

Character limit on email input

Fix: If the app has a character limit for email input, consider using a shorter email address or creating a new email account that fits within th... ⇲

Customization issue

Photos not sized for social media

Fix: Manually resize your photos before uploading them. Use a photo editing app to adjust the dimensions to fit the requirements of the social me... ⇲

Login issues with incorrect password

Fix: Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case for letters... ⇲

Freezing issue

The Darkroom Lab locks up and requires restart

Fix: Try force-closing the app by double-tapping the home button (or swiping up from the bottom) and swiping up on The Darkroom Lab. Then, reopen... ⇲

Screen issue

Blank screen when opening app

Fix: Force close the app and restart your iPhone. This can help clear any temporary glitches that may be causing the blank screen. After restarti... ⇲

Downloads issue

Incomplete album downloads

Fix: Ensure you have a stable internet connection while downloading albums. Switch to Wi-Fi if you are currently using mobile data, as this can i... ⇲

Payments issue

Card processing screen goes black

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates, as this can... ⇲

Notifications issue

Badge notification cannot be removed

Fix: Try clearing the app's notifications by going to the app settings and looking for a 'Notifications' section. You may find an option to clear... ⇲