fix problems on The Encounter [iphone]

—— Run into issues on The Encounter? Get help pending when official support gets back to you!

The Encounter

Info:

company: Faithtree Resources

: https://www.faithtree.org

: www.faithtree.org

Chat with our AI-based The Encounter Support

🛠️ Common The Encounter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs and inconsistencies

Fix: 1. Restart the app: Close The Encounter app completely and then reopen it. This can often resolve minor bugs. 2. Update the app: Go to the A... ⇲

Feedback button malfunctions

Fix: 1. Restart the app: Close The Encounter app and reopen it to see if the feedback button starts working. 2. Check for updates: Ensure you hav... ⇲

Compatibility issue

Requires iOS 16 or greater

Fix: 1. Update your iOS: Go to Settings > General > Software Update and check if an update to iOS 16 or greater is available. If so, download and... ⇲

Audio issue

Difficulty turning off music

Fix: 1. Check in-app settings: Open The Encounter app and navigate to the settings menu to see if there is an option to disable background music.... ⇲

Customization issue

Changed wording of prayers

Fix: 1. Check for settings: Look in the app settings to see if there is an option to revert to previous wording or to select a different version... ⇲

Lack of Old Calendar option

Fix: 1. Check settings: Look in the app settings to see if there is an option to switch to the Old Calendar. Sometimes, this feature may be hidde... ⇲

Settings issue

Settings not clear

Fix: 1. Explore the app: Take time to navigate through the settings menu thoroughly. Sometimes, options are nested within submenus. 2. Look for h... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.9%

Bad experience

9.1%

Neutral

3.0%

~ from our NLP analysis of 33 combined software ratings.

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Private Data The Encounter collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics