fix problems on DEPSTECH [iphone]

—— Run into issues on DEPSTECH? Get help pending when official support gets back to you!

DEPSTECH

Info:

company: Shenzhen Potensic Intelligent Co., Ltd.

: http://www.idepstech.com

Chat with our AI-based DEPSTECH Support

🛠️ Common DEPSTECH Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DEPSTECH freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the DEPSTECH app... ⇲

Video quality is grainy unless very close

Fix: 1. Ensure that the lens of the camera is clean. Use a microfiber cloth to gently wipe the lens. 2. Adjust the distance from the object you a... ⇲

Gameplay issue

Difficulty in maneuvering the scope

Fix: 1. Practice using the scope in a well-lit area to get accustomed to its controls. 2. If the scope has a physical adjustment mechanism, ensur... ⇲

UI issue

Start button off-screen on iPad

Fix: 1. Rotate your iPad to see if the button appears in a different orientation. 2. Try adjusting the display settings by going to Settings > Di... ⇲

Uploads issue

Inability to export images and videos from app

Fix: 1. Check the app settings for any export options. If available, follow the prompts to export your media. 2. Ensure that you have granted the... ⇲

Network issue

Connection issues with Wi-Fi

Fix: 1. Restart your Wi-Fi router by unplugging it for 10 seconds and then plugging it back in. 2. On your iPhone, go to Settings > Wi-Fi, turn i... ⇲

Wi-Fi connection issues with other networks

Fix: 1. Forget the problematic Wi-Fi network by going to Settings > Wi-Fi, tapping on the network name, and selecting 'Forget This Network'. Then... ⇲

Compatibility issue

DEPSTECH lacks compatibility with certain iOS versions

Fix: 1. Check the App Store for any updates to the DEPSTECH app that may improve compatibility. 2. If your iOS version is outdated, consider upda... ⇲

AVI format not compatible for sharing

Fix: 1. Use a video conversion app from the App Store to convert AVI files to a more compatible format like MP4. 2. Check if the app has an optio... ⇲

DEPSTECH only works in landscape mode

Fix: 1. Check if there is an option in the app settings to enable portrait mode. 2. Rotate your iPad to landscape mode to use the app as intended... ⇲

Battery issue

Limited battery usage information

Fix: 1. Go to Settings > Battery to view battery usage by app. This may provide some insights into how much battery the DEPSTECH app is consuming... ⇲

Syncing issue

Photos not appearing in iPad photo app

Fix: 1. Ensure that the DEPSTECH app has permission to save photos to your iPad. Go to Settings > Privacy > Photos and check the app's permission... ⇲

Support issue

Instructions are unclear

Fix: 1. Look for a user manual or help section within the app that may provide clearer instructions. 2. Search online for video tutorials or guid... ⇲

DEPSTECH support site is in Chinese

Fix: 1. Use a translation tool or app to translate the content of the support site. Google Translate can be used to translate text by copying and... ⇲

Customization issue

No option to delete photos in app

Fix: 1. Check the app settings for any options related to managing or deleting photos. 2. If there is no delete option, consider uninstalling and... ⇲

Slow issue

DEPSTECH is laggy and choppy

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear any temporary performance iss... ⇲