—— Run into issues on AOD ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Try switching between Wi-Fi and mobile data... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Refresh the app by pulling down on the screen to update your account information. This can help sync your balance with the server. OR Log... ⇲
Fix: Check your transaction history in the app to ensure that you are looking at the correct date range. Sometimes pending transactions may not s... ⇲
Fix: Review the app's terms and conditions regarding transfer limits. If you frequently hit the limit, consider adjusting your transfer strategy... ⇲
Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear pictures of the check and ensuring proper light... ⇲
Fix: Keep track of your transactions manually to anticipate any potential negative balances. This can help you manage your funds more effectively... ⇲
Fix: Turn off keyboard clicks in your iPhone settings. Go to Settings > Sounds & Haptics and toggle off 'Keyboard Clicks'. OR Use a different... ⇲
Fix: Adjust the app's theme settings if available. Some apps allow you to switch between light and dark modes manually. OR If the dark mode is... ⇲
Fix: Familiarize yourself with the new layout by exploring the app. Look for a help or tutorial section that may guide you through the changes.... ⇲
Fix: Check the app's status on social media or forums to see if others are experiencing similar issues. This can help determine if it's a widespr... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the Home button) and swiping up on the AOD Mobile app. T... ⇲