—— Run into issues on FBCU ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using a well-lit area when taking pictures of the check. Make sure the check is flat and free of any wrinkles or folds.... ⇲
Fix: Familiarize yourself with the new layout by exploring the app's features. Take a few minutes to navigate through the menus and options to un... ⇲
Fix: If you frequently need to deposit larger checks, consider visiting a physical branch or using an ATM that accepts deposits. This will allow... ⇲
Fix: Check if the app has a dedicated section for card management. Sometimes, card information can be found under 'Accounts' or 'Cards' in the ap... ⇲
Fix: Look for a 'History' or 'Transactions' section within the bill pay feature of the app. This may provide a record of past payments. If this o... ⇲
Fix: If you do not wish to use Apple Pay, you can disable it in your device settings. Go to Settings > Wallet & Apple Pay and toggle off any opti... ⇲
Fix: Make a list of the features you find lacking and check if there are any alternative apps that provide those functionalities. Researching oth... ⇲
Fix: Try closing the app completely and restarting it. You can do this by double-tapping the home button (or swiping up from the bottom on newer... ⇲