fix problems on Radiant [iphone]

—— Run into issues on Radiant? Get help pending when official support gets back to you!

Radiant: The Future Of Radio

Info:

company: Pat Quinn

: https://getradiant.app/support

: getradiant.app

Chat with our AI-based Radiant Support

🛠️ Common Radiant Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Radiant is unresponsive when switching/adding music to the queue

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Radiant app. 2. Restart your iPhone by holding down the... ⇲

Unable to search for or add artists during initial setup

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app and try the setup process again. 3. If the problem continues, try resett... ⇲

Bugs issue

Radiant repeats songs instead of moving to the next

Fix: 1. Check the playback settings within the app to ensure that the repeat function is turned off. 2. If the setting appears correct, try resta... ⇲

Bugs when using AirPlay

Fix: 1. Ensure that both your iPhone and the AirPlay device are connected to the same Wi-Fi network. 2. Restart both devices and try using AirPla... ⇲

Error when trying to use the app

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Try reopening the app after the restart. 3. If the error persists, check for app... ⇲

UI issue

Splash screen shows 'a subscription is required' despite having a subscription

Fix: 1. Log out of your account in the app and then log back in. 2. Ensure that your subscription is active by checking your account settings in... ⇲

Crashes issue

Radiant crashes after selecting artists

Fix: 1. Close the app completely and restart your iPhone. 2. Try selecting artists again after the restart. 3. If the issue persists, check for a... ⇲

Radiant keeps crashing upon reopening

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Try reopening the app after the restart. 3. If it still crashes, check for app up... ⇲

Radiant shuts down immediately upon opening

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Try reopening the app after the restart. 3. If it still shuts down, check for app... ⇲

Syncing issue

Only half of playlists from Apple Music show up

Fix: 1. Ensure that you are logged into the correct Apple Music account. 2. Restart the app and check if the playlists load correctly. 3. If the... ⇲

Audio issue

Voice is too robotic

Fix: 1. Check the app settings for any voice customization options. 2. If available, adjust the voice settings to a more natural tone. 3. Restart... ⇲

Compatibility issue

Radiant does not support adding own music library

Fix: 1. Check the app's settings to see if there are any options for integrating your music library. 2. If not, consider using a different app th... ⇲

Network issue

Radiant keeps buffering

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart your router if you are on Wi-Fi. 3. Try switching to a different Wi-Fi... ⇲

Freezing issue

Radiant freezes and crashes during loading

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Try reopening the app after the restart. 3. If it still freezes, check for app up... ⇲