fix problems on Monero.com [iphone]

—— Run into issues on Monero.com ? Get help pending when official support gets back to you!

Monero.com by Cake Wallet

Info:

company: Cake Technologies, LLC

: https://monero.com

Chat with our AI-based Monero.com Support

🛠️ Common Monero.com Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Monero.com freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Monero app, and select 'Offload App'. This will remove the app but k... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of the Monero app installed. Go to the App Store, tap on your profile icon, and scroll... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary data or transactions you may need. Check the app... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the Monero community forums, FAQs, or help sections on the Monero website for answers to common questions... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Monero and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's interface. Look for tutorials or guides online that can help you u... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for the Monero app to reduce battery usage.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the Monero app. If your device is outdated, consi... ⇲