—— Run into issues on CrossRoads Community FCU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone has the latest version of iOS installed. Go to Settings > General > Software Update to ensure your device is up to date... ⇲
Fix: If the app does not support 3D Touch, you can still access quick actions by long-pressing the app icon. This will bring up any available sho... ⇲
Fix: Go to the app settings and look for an option related to 'Remember User ID' or 'Save Login Information'. Toggle this setting off. If the app... ⇲
Fix: If the app defaults to saving your User ID, check the app settings for any options related to login preferences. If there is no option to ch... ⇲
Fix: If the app is bypassing security questions, ensure that you have the latest version of the app installed. Go to the App Store, search for th... ⇲
Fix: If the app crashes when entering your User ID, first try restarting your iPhone. This can clear temporary glitches. If the problem continues... ⇲
Fix: If the mobile banking option is not visible, ensure that you are logged into the correct account. Sometimes, the app may default to a differ... ⇲