fix problems on Jones Bank [iphone]

—— Run into issues on Jones Bank? Get help pending when official support gets back to you!

Jones Bank

Info:

company: Jones Bank

: https://www.jonesbank.com/contact/

: www.jonesbank.com

Chat with our AI-based Jones Bank Support

🛠️ Common Jones Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Facial ID works inconsistently

Fix: 1. Ensure that your Face ID is set up correctly. Go to 'Settings' > 'Face ID & Passcode' and make sure that Face ID is enabled for the Jones... ⇲

Requires newest iOS to function

Fix: 1. Check your current iOS version by going to 'Settings' > 'General' > 'About'. If your iOS is not the latest version, you will need to upda... ⇲

Account issue

Difficult password reset process

Fix: 1. To reset your password, open the Jones Bank app and tap on 'Forgot Password?' on the login screen. Follow the prompts to enter your regis... ⇲

Security issue

Jones Bank locks user out after inactivity

Fix: 1. To avoid being locked out, make sure to log out of the app when you are finished using it. This can be done by tapping on the 'Log Out' o... ⇲

Face ID shuts off intermittently

Fix: 1. Go to 'Settings' > 'Face ID & Passcode' and ensure that Face ID is enabled for the Jones Bank app. If it is already enabled, try toggling... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Neutral

2.9%

Bad experience

1.9%

~ from our NLP analysis of 312 combined software ratings.

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Private Data Jones Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics