fix problems on Folder Lock [iphone]

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—— Run into issues on Folder Lock? Get help pending when official support gets back to you!

Folder Lock
Info:
company: NewSoftwares.net
: https://www.newsoftwares.net/contact/
: www.newsoftwares.net
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UI issue

photos not in correct order

Fix: 1. Sort photos manually: Open the app, go to the photo section, and look for sorting options. You may be able to sort by date, name, or manu... ⇲

unable to move photos from gallery

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Folder Lock has permission to access your photos. 2. Restart the app: Cl... ⇲

files appear upside down

Fix: 1. Rotate files manually: Open the files in the app and look for an option to rotate them. 2. Check for updates: Ensure that you have the l... ⇲
 
Metadata issue

metadata not preserved

Fix: 1. Check app settings: Go to the settings within Folder Lock and see if there’s an option to preserve metadata when importing photos. 2. Us... ⇲
 
Ads issue

ads are intrusive

Fix: 1. Upgrade to premium: If available, consider upgrading to a premium version of Folder Lock that may offer an ad-free experience. 2. Use ad... ⇲
 
Login issue

login issues after update

Fix: 1. Reset password: If you’re having trouble logging in, try resetting your password through the app or website. 2. Check for updates: Ensur... ⇲

Folder Lock locks up on login screen

Fix: 1. Restart the app: Close Folder Lock completely and reopen it to see if it resolves the lock-up issue. 2. Reboot your device: Sometimes, r... ⇲

Folder Lock requires email login unexpectedly

Fix: 1. Check app settings: Go to the app settings and see if there’s an option to stay logged in or remember your login details. 2. Update the... ⇲
 
Migration issue

migration process fails

Fix: 1. Check internet connection: Ensure you have a stable internet connection during the migration process. 2. Restart the app: Close Folder L... ⇲
 
Backup issue

unable to recover data

Fix: 1. Check backups: If you have previously backed up your data, restore it from iCloud or iTunes. 2. Use recovery tools: Consider using third... ⇲
 
Settings issue

no auto-save feature for notes

Fix: 1. Manually save notes: Make it a habit to save notes manually after writing them. Look for a save button or option within the app. 2. Use... ⇲
 
Support issue

customer support unresponsive

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website that may address your issue. 2. Use community forums: Search for use... ⇲
 
Freezing issue

Folder Lock freezes when accessing large folders

Fix: 1. Limit folder size: Try to keep the number of files in a single folder to a minimum to avoid freezing. 2. Restart the app: Close Folder L... ⇲
 
Updates issue

new version does not retain old files

Fix: 1. Check for backup: If you have a backup of your old files, restore them from iCloud or iTunes. 2. Reinstall the app: Sometimes, reinstall... ⇲
 
Compatibility issue

inability to browse entire device

Fix: 1. Check app permissions: Go to Settings > Privacy and ensure Folder Lock has permission to access your device storage. 2. Restart the app:... ⇲

no facial recognition support

Fix: 1. Use alternative security methods: If facial recognition is not available, consider using a strong password or PIN for security. 2. Check... ⇲
 
Screen issue

blank screen when adding photos

Fix: 1. Restart the app: Close Folder Lock completely and reopen it to see if the issue resolves itself. 2. Check for updates: Ensure you have t... ⇲
 
Crashes issue

constant failures when accessing app

Fix: 1. Restart your iPhone: A simple restart can often resolve app access issues. 2. Update the app: Go to the App Store and check for any avai... ⇲
 
Network issue

inability to transfer files over Wi-Fi

Fix: 1. Check Wi-Fi connection: Ensure that both your iPhone and the device you are transferring files to are connected to the same Wi-Fi network... ⇲
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 what users are saying
Good experience
79.3%

Bad experience
13.3%

Neutral
7.4%

~ from our NLP analysis of 1,748 combined software ratings.

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 Private Data Folder Lock collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. Unlocked Feature Pack: $3.99 Buy to get full access in all features without any limitations.
  2. Folder Lock Subscription: $39.99 This is folder lock 10 yearly subscription
  3. Folder Lock Weekly: $0.99 Folder Lock Weekly