fix problems on Slice [iphone]

—— Run into issues on Slice? Get help pending when official support gets back to you!

Slice: Pizza Delivery/Pick Up

Info:

company: Slice Solutions, Inc.

: https://slicelife.com/pages/faq

: slicelife.com

Chat with our AI-based Slice Support

🛠️ Common Slice Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Rewards program is difficult to earn points

Fix: Check the app's rewards program section to understand how points are earned. Make sure you are following all the necessary steps, such as pl... ⇲

Inaccurate location feature

Fix: Ensure that your device's location services are enabled for the Slice app. Go to your iPhone's Settings > Privacy > Location Services, and m... ⇲

Support issue

Poor customer service response

Fix: Document your issues clearly and concisely before reaching out to customer service. Use the app's support feature or email to submit your co... ⇲

Lack of communication from restaurants

Fix: If you have specific concerns about communication, try calling the restaurant directly after placing your order to confirm details or ask qu... ⇲

Rude customer service representatives

Fix: Remain calm and polite when communicating with customer service, as this can sometimes lead to better outcomes. Clearly state your issue and... ⇲

Settings issue

Order changes not allowed after purchase

Fix: Before finalizing your order, double-check all items in your cart. If you realize you need to make a change after placing the order, contact... ⇲

Notifications issue

No in-app alert system for order issues

Fix: Keep your notifications enabled for the Slice app. Go to Settings > Notifications > Slice and ensure that notifications are allowed. This ma... ⇲

Bugs issue

Multiple wrong orders received

Fix: When placing an order, double-check your selections before confirming. Take a screenshot of your order confirmation for reference in case of... ⇲

Slice shows incorrect restaurant distances

Fix: Ensure that your location services are enabled and accurate. If the app continues to show incorrect distances, try restarting the app or you... ⇲

Cold food upon delivery

Fix: When placing your order, consider selecting items that are less likely to get cold quickly, such as pizzas or items that can be reheated eas... ⇲

Loading issue

Delayed deliveries

Fix: Check the estimated delivery time provided in the app when placing your order. If the delivery is delayed, use the app to track your order a... ⇲

Delivery drivers often late

Fix: Plan your orders during times when you know restaurants are less busy, which may help reduce wait times for delivery. OR If a driver is l... ⇲

Account issue

Inability to update account information

Fix: Navigate to the account settings within the app. Look for options to edit your profile or payment information. If you encounter issues, try... ⇲

UI issue

Confusing app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take note of where key features are located, such as the menu, order his... ⇲

Payments issue

Refund process is complicated

Fix: Review the app's refund policy in the help section to understand the steps required for requesting a refund. Make sure to follow the outline... ⇲

No option to tip in the app

Fix: If the app does not allow tipping, consider tipping the driver in cash upon delivery as a workaround. OR Check if the restaurant has a po... ⇲

Security issue

Account hacking issues

Fix: Change your password immediately if you suspect any unauthorized access. Use a strong, unique password that combines letters, numbers, and s... ⇲

Compatibility issue

Limited restaurant choices

Fix: Expand your search radius in the app settings to see if more restaurants become available. Sometimes, adjusting your location can reveal add... ⇲

Syncing issue

Inconsistent order tracking

Fix: Refresh the app or restart your device to see if that resolves any tracking issues. Sometimes, a simple refresh can update the order status.... ⇲

Network issue

Third-party delivery issues

Fix: If you experience issues with third-party delivery services, try to contact them directly for resolution. They may have specific procedures... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.9%

Bad experience

1.1%

Neutral

1.0%

~ from our NLP analysis of 617,967 combined software ratings.

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Private Data Slice collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics