fix problems on ASCU [iphone]

—— Run into issues on ASCU ? Get help pending when official support gets back to you!

ASCU Mobile Banking

Info:

company: American Southwest Credit Union

: http://www.ascu.org/

: www.ascu.org

Chat with our AI-based ASCU Support

🛠️ Common ASCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot deposit into multiple accounts

Fix: Currently, ASCU Mobile Banking may not support depositing into multiple accounts directly through the app. As a workaround, you can deposit... ⇲

Constantly logs out of account

Fix: If the app is logging you out frequently, check your device settings. Go to 'Settings' > 'General' > 'Background App Refresh' and ensure it... ⇲

Does not allow biometric login

Fix: To enable biometric login, first ensure that your device supports this feature and that it is set up correctly. Go to 'Settings' > 'Touch ID... ⇲

Server error during login

Fix: If you encounter a server error during login, first check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellu... ⇲

Frustrating login process

Fix: To streamline your login process, ensure that you are using a strong but memorable password. Consider using a password manager to store your... ⇲

Account issue

Issues with adding existing accounts

Fix: If you are having trouble adding existing accounts, double-check that you are entering the correct account information. Ensure that the acco... ⇲

Lack of Zelle integration

Fix: Currently, if ASCU Mobile Banking does not support Zelle, you can use the Zelle app separately to send and receive money. Download the Zelle... ⇲

ASCU change caused access issues

Fix: If a recent app update has caused access issues, first check for any additional updates that may have been released to fix bugs. Go to the A... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Neutral

1.8%

Bad experience

1.2%

~ from our NLP analysis of 1,882 combined software ratings.

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Private Data ASCU collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data