fix problems on Chatous [iphone]

—— Run into issues on Chatous? Get help pending when official support gets back to you!

Chatous - Chat with new people

Info:

company: Chatous

: https://chatous.com

Chat with our AI-based Chatous Support

🛠️ Common Chatous Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent bugs and crashes

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for Chatous, and tap 'Update' if available. 2. Restart you... ⇲

High presence of bots and fake accounts

Fix: 1. Be cautious when chatting with users who have incomplete profiles or generic usernames. 2. Report suspicious accounts by using the repor... ⇲

Privacy issue

Inadequate moderation of inappropriate content

Fix: 1. Use the reporting feature to flag inappropriate content or users. This helps the app improve moderation. 2. Avoid engaging with users wh... ⇲

No option to block users without reporting

Fix: 1. Use the reporting feature to block users you find inappropriate. This is a workaround until a blocking feature is implemented. 2. Avoid... ⇲

No offline appearance option

Fix: 1. Use the app only when you are ready to engage to avoid unwanted interactions. 2. Consider using the app during specific times when you a... ⇲

Updates issue

Profile updates not visible to matched users

Fix: 1. Ensure that you save your profile changes properly. After making updates, look for a confirmation message. 2. Log out and log back into... ⇲

Bugs issue

Repeatedly encountering the same users

Fix: 1. Try changing your interests or preferences in the app settings to attract different users. 2. Use the app at different times of the day... ⇲

Video issue

Poor video chat functionality

Fix: 1. Ensure you have a stable internet connection. Switch to Wi-Fi if possible for better performance. 2. Close other apps running in the bac... ⇲

Gameplay issue

Framerate issues after extended use

Fix: 1. Close the app and restart it to clear any memory issues. 2. Regularly restart your iPhone to free up memory and improve performance. 3.... ⇲

Security issue

Recurring scammers in chat

Fix: 1. Be cautious of users asking for personal information or money. 2. Use the reporting feature to flag scammers, which helps improve the ap... ⇲

Inconsistent user age verification

Fix: 1. Be cautious when interacting with users whose ages seem inconsistent. 2. Report any users who appear to be underage or misrepresenting t... ⇲

No effective reporting system for harmful accounts

Fix: 1. Use the existing reporting feature to flag harmful accounts, even if it seems ineffective. 2. Document any harmful interactions to provi... ⇲

Payments issue

Lack of one-time payment options for features

Fix: 1. Review the app's settings to see if there are any subscription options that may suit your needs better. 2. Consider budgeting for in-app... ⇲

Overpriced in-app currency

Fix: 1. Monitor for any sales or promotions that may offer discounts on in-app currency. 2. Set a budget for in-app purchases to manage spending... ⇲

Inability to recover spent currency

Fix: 1. Keep track of your in-app purchases and usage to avoid unnecessary spending. 2. Monitor for any updates from the app regarding currency... ⇲

UI issue

Low-quality profile picture display

Fix: 1. Ensure your profile picture is of high resolution before uploading. Use a clear, well-lit image. 2. Check the app settings to see if the... ⇲

Design and color scheme needs improvement

Fix: 1. Adjust your device's display settings to improve visibility, such as increasing contrast or brightness. 2. Provide feedback in user foru... ⇲

Messages issue

Inability to delete multiple chats at once

Fix: 1. Delete chats one by one by swiping left on each chat and selecting 'Delete.' 2. Keep your chat list organized by regularly deleting old... ⇲

Lack of group chat feature

Fix: 1. Use existing chat features to create group discussions by inviting multiple users to a single chat. 2. Consider using other messaging ap... ⇲

Customization issue

Limited features for user profiles

Fix: 1. Make the most of the available profile features by providing detailed information and interests. 2. Engage with the community to suggest... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

50.0%

Good experience

39.2%

Neutral

10.7%

~ from our NLP analysis of 1,211 combined software ratings.

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Private Data Chatous collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

700 tokens: $4.99 700 Tokens
2000 Tokens: $9.99 2000 Tokens
5000 Tokens: $19.99 5000 Tokens!
13000 Tokens: $49.99 13000 Tokens
27500 Tokens: $99.99 27500 Tokens
60000 Tokens: $199.99 60000 Tokens
150 Tokens: $1.99 150 Tokens
50 Token Package: $0.99 50 Token Package