fix problems on Larix Player [iphone]

—— Run into issues on Larix Player? Get help pending when official support gets back to you!

Larix Player

Info:

company: Furtree Systems, Inc.

: https://softvelum.com/mobile/help/

: softvelum.com

Chat with our AI-based Larix Player Support

🛠️ Common Larix Player Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Larix Player closes stream when switching apps

Fix: To prevent the Larix Player from closing the stream when you switch apps, try enabling the 'Background Audio' feature. Go to the app setting... ⇲

No way to return to stream after closing

Fix: To quickly return to your stream after closing the app, make sure to bookmark your stream URL. You can do this by saving the stream link in... ⇲

Network issue

Connection drops when changing encoder settings

Fix: Before changing encoder settings, ensure that you are on a stable Wi-Fi connection. If you are using mobile data, switch to Wi-Fi to minimiz... ⇲

UI issue

Takes user to edit screen instead of playing stream

Fix: If the app is taking you to the edit screen instead of playing the stream, check your default settings for stream playback. Go to the app se... ⇲

Settings issue

Limit on streaming duration to five minutes

Fix: If you are encountering a five-minute streaming limit, check if there are any settings within the app that allow you to extend the streaming... ⇲

Updates issue

Larix Player performance degraded after update

Fix: If the app's performance has degraded after an update, try clearing the app cache. Go to your iPhone settings, find Larix Player, and look f... ⇲