fix problems on Connect IQ [iphone]

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—— Run into issues on Connect IQ? Get help pending when official support gets back to you!

Connect IQ™ Store
Info:
company: Garmin
: https://support.garmin.com/support/sw/escalateForm
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Settings issue
Inability to save changes

Fix: 1. Ensure that you have a stable internet connection when trying to save changes. 2. Check if there are any restrictions set on your iPhone... »»
 
Customization issue
Limited customization options for watch faces

Fix: 1. Explore third-party apps that may offer more customization options for watch faces. Search the App Store for compatible apps. 2. Check fo... »»
Watch face changes unexpectedly

Fix: 1. Check the app settings to see if there is an auto-update feature for watch faces that may be causing changes. Disable it if necessary. 2.... »»
 
Bugs issue
Unstable and buggy performance

Fix: 1. Regularly update the Connect IQ™ Store app to the latest version to benefit from bug fixes and performance improvements. 2. Clear the app... »»
Inconsistent app behavior

Fix: 1. Uninstall and reinstall the Connect IQ™ Store app to reset its behavior. 2. Check for any background apps that may be interfering with th... »»
 
Search issue
Difficulty finding and entering exercises

Fix: 1. Use the search function within the app to quickly locate specific exercises. 2. Familiarize yourself with the app's layout and categories... »»
 
Network issue
Problems with device connection

Fix: 1. Ensure that both your iPhone and the device are updated to the latest software versions. 2. Forget the device in your iPhone's Bluetooth... »»
Network connection errors

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your router if you are... »»
 
Loading issue
Slow loading times

Fix: 1. Ensure you have a stable internet connection. If on Wi-Fi, try switching to cellular data or vice versa. 2. Clear the app's cache and dat... »»
 
Uploads issue
Issues with adding data

Fix: 1. Check if you have sufficient storage space on your iPhone. Go to Settings > General > iPhone Storage. If storage is low, consider deletin... »»
 
Compatibility issue
Poor integration with other apps

Fix: 1. Check the app settings to ensure that integrations with other apps are enabled. 2. Look for updates for both the Connect IQ™ Store app an... »»
 
UI issue
Confusing user interface

Fix: 1. Spend some time exploring the app's features and layout to become more familiar with it. 2. Look for online tutorials or guides that can... »»
 
Feedback issue
Frequent prompts for feedback

Fix: 1. Check the app settings to see if there is an option to disable feedback prompts. 2. If no option exists, consider providing feedback in a... »»
 
Updates issue
Problems with managing multiple app versions

Fix: 1. Keep only one version of the app installed to avoid confusion. Uninstall any additional versions from your iPhone. 2. Regularly check for... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.0%

Bad experience
5.9%

Neutral
1.1%

~ from our NLP analysis of 6,568 combined software ratings.

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 Private Data Connect IQ collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics