fix problems on Pill Identifier [iphone]

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Pill Identifier by Drugs.com
Info:
company: Drugs.com
: http://www.drugs.com/apps/support/
: www.drugs.com
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UI issue

Filters disappear when typing imprint

Fix: Try restarting the app. Close it completely and reopen it to see if the filters reappear. This can often resolve temporary glitches. OR I... ⇲

Frustrating navigation for prescription records

Fix: Familiarize yourself with the app's layout by exploring the settings and help sections. This can help you understand how to navigate more ef... ⇲

Cannot show upper & lower imprints

Fix: When entering imprints, try to enter the upper imprint first, then the lower imprint in separate searches to see if that yields better resul... ⇲
 
Customization issue

Limited color selection for pills

Fix: When searching for pills, try using the 'Shape' filter in addition to color. This can help narrow down results even if the color options are... ⇲
 
Bugs issue

Unable to identify certain pills

Fix: Double-check the imprint, color, and shape of the pill you are trying to identify. Ensure that you are entering the correct information as e... ⇲

Inaccurate identification for generic drugs

Fix: When searching for generic drugs, try using the brand name instead, as the database may have more accurate information for branded medicatio... ⇲
 
Ads issue

Ads appear in paid version

Fix: Check if you are logged into the app with the same Apple ID used to purchase the paid version. Sometimes, logging out and back in can resolv... ⇲
 
Slow issue

Pill Identifier becomes sluggish after update

Fix: Try restarting your iPhone. This can help clear temporary files and free up memory, which may improve app performance. OR Check for any a... ⇲
 
Features issue

No scanning feature for pills

Fix: Use a separate scanning app that can identify pills by image. You can take a photo of the pill and use that app to identify it, then cross-r... ⇲
 
Updates issue

Database not updated

Fix: Check for updates to the app regularly to ensure you have the latest database. Go to the App Store and see if there are any updates availabl... ⇲
 
Support issue

Poor help section

Fix: Look for online forums or user communities where you can ask questions and share experiences with other users of the app. This can provide a... ⇲
 
Database issue

Limited manufacturer listings

Fix: If you are looking for a specific manufacturer, try searching for the medication by its active ingredient instead of the brand name, as this... ⇲
 
Camera issue

No photo capability

Fix: If the app does not support photo uploads, consider using a different app that allows you to upload images for identification purposes. OR... ⇲
 
Compatibility issue

Not effective for international medications

Fix: For international medications, try using a global medication database or app that specializes in international drug identification. OR Co... ⇲
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 what users are saying
Good experience
60.0%

Bad experience
34.3%

Neutral
5.7%

~ from our NLP analysis of 140 combined software ratings.

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 Private Data Pill Identifier collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics