fix problems on Crew Carwash Rewards [iphone]

​

—— Run into issues on Crew Carwash Rewards? Get help pending when official support gets back to you!

Crew Carwash Rewards
Info:
company: Crew Carwash, Inc.
: https://support.thanx.com/
: crewcarwash.com
Chat with our AI-based Crew Carwash Rewards Support
   Hello! How can I assist you?  

characters left:
 
Camera issue

Card scanner feature does not work

Fix: 1. Clean your camera lens: Sometimes, a dirty lens can affect scanning. Use a soft cloth to clean the lens on your iPhone. 2. Ensure good li... ⇲
 
Login issue

Crew Carwash Rewards gets stuck on login screen

Fix: 1. Check for app updates: Go to the App Store and check if there is an update available for the Crew Carwash Rewards app. Updating can fix b... ⇲
 
Network issue

Coupons require WiFi to redeem

Fix: 1. Download coupons in advance: Before heading to the car wash, ensure you have downloaded any coupons while connected to Wi-Fi. This way, y... ⇲

Limited functionality without internet connection

Fix: 1. Download necessary information: Before going offline, ensure you have downloaded any necessary coupons or membership details while connec... ⇲
 
Features issue

Cannot transfer wash books as gifts

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as features may be added in updates. 2. Use a workaround: If the ap... ⇲
 
Payments issue

Cannot update payment for membership through app

Fix: 1. Check for app updates: Make sure you are using the latest version of the app, as payment features may be improved in updates. 2. Try logg... ⇲

Cannot redeem free wash without re-entering credit card info

Fix: 1. Check app settings: Look for an option in the app settings that allows you to save your payment information for future transactions. 2. U... ⇲
 
Privacy issue

Crew Carwash Rewards does not store credit card data

Fix: 1. Check app settings: Go to the app settings and see if there is an option to save credit card information. If it’s turned off, enable it.... ⇲
 
Freezing issue

Crew Carwash Rewards freezes on intro page

Fix: 1. Restart the app: Close the app completely and reopen it. This can help clear any temporary glitches. 2. Clear app cache: Go to Settings >... ⇲
 
Account issue

No live access to membership data

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as live data access may be improved in updates. 2. Use the web... ⇲

Crew Carwash Rewards does not recognize existing accounts

Fix: 1. Double-check login credentials: Ensure you are entering the correct email and password. If you’ve forgotten your password, use the 'Forgo... ⇲
 
Support issue

Inconsistent customer support response

Fix: 1. Check the app's FAQ section: Many common issues are addressed in the FAQ, which can provide immediate answers. 2. Use social media: Somet... ⇲
 
Bugs issue

Crew Carwash Rewards fails to credit washes properly

Fix: 1. Check your account history: Go to your account section in the app to see if the washes are recorded there. Sometimes, there may be a dela... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.7%

Neutral
1.2%

Bad experience
1.1%

~ from our NLP analysis of 4,102 combined software ratings.

 Switch to these Alternatives:
Pay Less
Prime Car Wash
Big Red Liquors App
Needlers
GetGo
Fresh Thyme
JayC
Crown Liquors of Indiana
Coborn's Marketplace
Meijer - Delivery & Pickup

 Private Data Crew Carwash Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics