fix problems on Ясно [iphone]

—— Run into issues on Ясно ? Get help pending when official support gets back to you!

Ясно — психологи онлайн

Info:

company: YASNO.LAIV, OOO

: https://yasno.live/contacts

: yasno.live

Chat with our AI-based Ясно Support

🛠️ Common Ясно Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Psychologist did not show up for the session

Fix: If your psychologist does not show up for a scheduled session, first check your internet connection and ensure that the app is functioning p... ⇲

Promo code application process is confusing

Fix: To apply a promo code, ensure you are in the payment section of the app. Look for a field labeled 'Promo Code' or 'Discount Code'. Enter the... ⇲

Payments issue

No Apple Pay support

Fix: If Apple Pay is not supported, you can use an alternative payment method available in the app, such as credit or debit card payments. Ensure... ⇲

Notifications issue

Automatic charge without session reminders

Fix: To manage automatic charges, check the app settings for any options related to session reminders or notifications. Enable notifications to r... ⇲

Support issue

Lack of communication from psychologists

Fix: If you are experiencing a lack of communication from your psychologist, try sending a direct message through the app's messaging feature. Be... ⇲

Poor customer service

Fix: If you encounter poor customer service, document your interactions and any issues you have faced. Use the app's feedback feature to report y... ⇲

Customization issue

Inadequate selection of specialists

Fix: If you find the selection of specialists inadequate, try using the app's filtering options to narrow down your search based on specific need... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

4.0%

Neutral

0.0%

~ from our NLP analysis of 272 combined software ratings.

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Private Data Ясно collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics