fix problems on REC [iphone]

—— Run into issues on REC? Get help pending when official support gets back to you!

REC - Pro Video Camera

Info:

company: LateNiteSoft S.L.

: http://recvideo.app/support

: recvideo.app

Chat with our AI-based REC Support

🛠️ Common REC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bluetooth headphone mic not recognized as external audio

Fix: 1. Ensure that your Bluetooth headphones are fully charged and properly paired with your iPhone. Go to Settings > Bluetooth and check if the... ⇲

Poor audio quality when using phone's mic

Fix: 1. Ensure that you are in a quiet environment to minimize background noise. 2. Check if there are any obstructions covering the phone's mic... ⇲

UI issue

Timecode recording only shows elapsed time

Fix: 1. Check the app settings to see if there is an option to enable timecode display. Some apps have settings that allow you to toggle between... ⇲

No pause and resume feature during recording

Fix: 1. Check the app settings to see if there is an option to enable pause and resume during recording. Some apps may have this feature hidden i... ⇲

Old and difficult interface compared to competitors

Fix: 1. Familiarize yourself with the app's layout by exploring all the menus and options. Sometimes, spending time with the app can help you bec... ⇲

Video issue

No LOG color profile available

Fix: 1. Check the app settings to see if there are any color profile options. Some apps may have hidden settings that allow you to enable differe... ⇲

No LUTs or presets for color grading

Fix: 1. Explore the app's settings to see if there are any options for importing LUTs or presets. Some apps allow users to add custom LUTs. 2. I... ⇲

Crashes issue

REC crashes when recording with certain audio interfaces

Fix: 1. Ensure that your audio interface is compatible with the REC - Pro Video Camera app. Check the manufacturer's website for compatibility in... ⇲

Storage issue

Inability to save recordings

Fix: 1. Check your device's storage space. Go to Settings > General > iPhone Storage to see if you have enough space available. If storage is low... ⇲

Camera issue

No zoom function

Fix: 1. Check the app settings to see if there is an option to enable zoom. Some apps have hidden features that may not be immediately visible.... ⇲

Flash cannot be turned on during video recording

Fix: 1. Check the app settings to see if there is an option to enable the flash during video recording. Some apps have specific settings for this... ⇲

Support issue

No on-screen help or documentation

Fix: 1. Look for a user manual or help section within the app settings. Some apps include documentation that may not be immediately visible. 2.... ⇲

Compatibility issue

No remote app available

Fix: 1. Look for third-party remote control apps that can work with your iPhone's camera. Some apps allow remote control of recording functions v... ⇲