fix problems on Muse [iphone]

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—— Run into issues on Muse ? Get help pending when official support gets back to you!

Muse — canvas for ideas
Info:
company: Milestone Made, LLC
: https://museapp.com/support
: museapp.com
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UI issue

Text boxes are difficult to use with pencil

Fix: 1. Try adjusting the sensitivity settings of your Apple Pencil in the iPad settings (if applicable) to see if it improves the text box inter... ⇲

Limited zoom functionality

Fix: 1. Use the pinch-to-zoom gesture to zoom in and out. If this is not working effectively, check your device settings to ensure that touch sen... ⇲

Cards can disappear if swiped off screen

Fix: 1. Be cautious when swiping cards and try to use the drag feature instead to reposition them. 2. Regularly save your work to prevent loss o... ⇲

No pinch to exit feature

Fix: 1. Use the home button or swipe up from the bottom of the screen to exit the app instead of relying on pinch gestures. 2. Familiarize yours... ⇲
 
Customization issue

No option to lock items in place

Fix: 1. As a workaround, group items together by selecting them and using the grouping feature (if available) to keep them organized. This can he... ⇲

Scaling requires creating new boards

Fix: 1. Instead of scaling, try using the zoom feature to focus on specific areas of your canvas. Pinch to zoom in and out to adjust your view wi... ⇲

No tables or bullet points

Fix: 1. Create a makeshift table by using text boxes and aligning them manually to form rows and columns. Use lines or shapes to separate section... ⇲

Eraser size is nonadjustable

Fix: 1. Use the existing eraser tool as is, and try to zoom in on the area you want to erase for more precision. 2. If the eraser size is a sign... ⇲

Limited features for collaborative work

Fix: 1. Use the app's sharing features to export your work and collaborate through other platforms like Google Docs or Microsoft Teams for real-t... ⇲

No option for modifying templates

Fix: 1. Create your own templates by designing a layout that suits your needs and saving it as a new board. This way, you can reuse your custom d... ⇲

Limited card limit in free version

Fix: 1. Prioritize your most important cards and delete any that are not necessary to stay within the limit. 2. If you frequently hit the limit,... ⇲
 
Uploads issue

No ability to send photos from iPhone app

Fix: 1. Save the photos to your device's photo library first, then import them into the Muse app from there. Use the 'Import' feature within the... ⇲
 
Payments issue

High subscription cost

Fix: 1. Evaluate your usage of the app and consider if the features justify the cost. If not, look for alternative apps that offer similar functi... ⇲

No one-time purchase option available

Fix: 1. If you prefer not to subscribe, look for alternative apps that offer a one-time purchase option for similar features. 2. Consider using... ⇲
 
Support issue

No video tutorial or user guide

Fix: 1. Explore online forums or community groups where users share tips and tricks for using the app. YouTube may also have user-generated tutor... ⇲
 
Search issue

No search functionality within PDFs

Fix: 1. Use a PDF reader app that supports search functionality for your PDF documents. Export the PDFs from Muse and open them in a dedicated PD... ⇲
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 what users are saying
Good experience
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Bad experience
5.4%

Neutral
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~ from our NLP analysis of 260 combined software ratings.

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  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited membership, monthly: $9.99 Unlimited workspaces, collaborators and cards
  2. Pro membership, monthly: $9.99 10 workspaces 5 collaborators unlimited cards
  3. Unlimited membership, yearly: $99.99 Unlimited workspaces, collaborators and cards
  4. Pro membership, yearly: $99.99 10 workspaces 5 collaborators unlimited cards