fix problems on Camfrog [iphone]

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Camfrog: Live Cam Video Chat
Info:
company: Camshare, Inc.
: http://www.camfrog.com/help.phtml
: www.camfrog.com
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Misc issue
Broken functionality overlooked

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Camfrog and select 'Offload App' to clear the cache without deleting your da... ⇲
Mobile webcams not working

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲
Broadcaster notifications do not turn off

Fix: 1. Check notification settings: Go to Settings > Notifications > Camfrog and adjust the settings to turn off notifications for broadcasters.... ⇲
Gift sounds play on silent mode

Fix: 1. Check app sound settings: Open Camfrog and navigate to settings to see if there is an option to mute gift sounds specifically. 2. Use Do... ⇲
Cannot copy messages in chat rooms

Fix: 1. Use screenshot: If you need to save a message, take a screenshot of the chat. Press the side button and the volume up button simultaneous... ⇲
Top cams auto open in rooms

Fix: 1. Check settings: Look for an option in the app settings that controls auto-opening of top cams and disable it if available. 2. Manually se... ⇲
Sound issues when changing rooms

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the sound issues persist after changing rooms. 2. Check volume settings... ⇲
Time display blocked by tab bar

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the time display adjusts accordingly. 2. Check for updates: Ensu... ⇲
Coins purchase issue

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify yo... ⇲
No Mac version available

Fix: 1. Use an alternative platform: If you have access to a Windows PC, consider using Camfrog on that platform until a Mac version is released.... ⇲
Notifications stopped working

Fix: 1. Check notification settings: Go to Settings > Notifications > Camfrog and ensure that notifications are enabled. 2. Restart your device:... ⇲
Camera freezes when opened

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the camera functionality is restored. 2. Check camera permissions: Go t... ⇲
Lacking basic features compared to PC

Fix: 1. Explore app settings: Check the settings in Camfrog to see if there are any features that can be enabled or adjusted to enhance functiona... ⇲
Cannot delete messages from message page

Fix: 1. Check for update: Ensure that you have the latest version of Camfrog, as updates may include new features like message deletion. 2. Use s... ⇲
Broadcasting requires payment

Fix: 1. Explore free options: Check if there are any free broadcasting options or trials available within the app. 2. Look for promotions: Keep a... ⇲
Camfrog crashes constantly

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Camfrog and select 'Offload App' to clear the cache without deleting your da... ⇲
Cannot hear Camfrog after phone call

Fix: 1. Check volume settings: After a phone call, ensure that the volume is turned up for media playback. Use the volume buttons on the side of... ⇲
Rising prices in the store

Fix: 1. Look for promotions: Keep an eye out for any promotions or discounts that may be available in the store. 2. Use coins wisely: Plan your p... ⇲
Basic functions not working on iOS

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the basic functions are restored. 2. Check for updates: Ensure that you... ⇲
Inconsistent iPad functionality

Fix: 1. Check for updates: Ensure that you have the latest version of Camfrog installed on your iPad, as updates may address functionality issues... ⇲
User unfriendly nickname and password setup

Fix: 1. Use a password manager: Consider using a password manager to help generate and store complex passwords easily. 2. Write down your nicknam... ⇲
Connection speed issues

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see i... ⇲
Mac OS X version not updated

Fix: 1. Use an alternative platform: If you have access to a Windows PC, consider using Camfrog on that platform until a Mac version is released.... ⇲
Login issues with special characters in password

Fix: 1. Change your password: If possible, change your password to one that does not include special characters and try logging in again. 2. Use... ⇲
Account not found during cash out

Fix: 1. Double-check account details: Ensure that you are entering the correct account details associated with your Camfrog account. 2. Restart t... ⇲
Email for account setup does not exist

Fix: 1. Check for typos: Double-check the email address you entered during account setup for any typos or errors. 2. Use a different email: If yo... ⇲
Inability to view cam in chat rooms on iOS

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲
Video not working on iOS devices

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.5%

Bad experience
11.1%

Neutral
4.3%

~ from our NLP analysis of 1,014 combined software ratings.

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 Private Data Camfrog collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Extreme: $9.99 Camfrog Extreme
  2. Month: $9.99 Month of Extreme
  3. 1050 Coins: $19.99 Credit Pack. 1050 Coins
  4. Monthly Pro: $6.99 Camfrog Pro
  5. Annual Pro: $6.99 Camfrog Pro
  6. Montly Extreme: $9.99 Camfrog Extreme
  7. 350 Coins: $9.99 Credit Pack. 350 Coins
  8. 25 Coins: $1.99 Credit Pack. 25 Coins
  9. 1 Month of Camfrog Pro: $6.99 1 Month of Camfrog Pro
  10. Monthly Extreme: $9.99 Camfrog Extreme