fix problems on Castle Clash [iphone]

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—— Run into issues on Castle Clash? Get help pending when official support gets back to you!

Castle Clash: World Ruler
Info:
company: IGG.COM
: https://igg.com
: igg.com
Chat with our AI-based Castle Clash Support
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Gameplay issue
Inconsistent rewards for difficult game modes

Fix: Keep track of the rewards for each game mode and prioritize those that offer the best rewards for your effort. Create a schedule to tackle t... »»
Game balance is skewed towards paying players

Fix: Focus on developing a strong strategy that maximizes the strengths of your current heroes and troops. This can help you compete effectively... »»
Lack of replay or attack log feature

Fix: Keep a manual log of your battles and strategies that worked or didn’t work. This can help you refine your approach in future battles. OR... »»
Overwhelming number of heroes makes it hard for free players

Fix: Create a shortlist of heroes that fit your playstyle and focus on leveling them up. This can help you avoid feeling overwhelmed by the optio... »»
Difficulty in evolving heroes due to resource requirements

Fix: Prioritize resource gathering by completing missions and participating in events that offer resources as rewards. This can help you accumula... »»
Limited capacity for troops and garrisons

Fix: Focus on upgrading your troop capacity through in-game upgrades and research. This can help you maximize your troop potential. OR Strateg... »»
Lack of engaging new game modes

Fix: Participate in community discussions to suggest new game modes or improvements. Engaging with other players can help generate interest in ne... »»
 
Payments issue
Pay-to-win mechanics prevalent

Fix: Focus on maximizing your free resources by completing daily quests and participating in events. Use these resources strategically to enhance... »»
New heroes are hard to obtain without spending

Fix: Focus on completing daily quests and participating in events that offer hero shards or fragments as rewards. This can help you gradually unl... »»
Microtransactions are excessive

Fix: Set a personal budget for in-game purchases and stick to it. This can help you manage your spending while still enjoying the game. OR Foc... »»
High costs for in-game items

Fix: Prioritize which items are essential for your gameplay and focus on acquiring those first. Avoid unnecessary purchases that do not significa... »»
Events require spending gems for meaningful rewards

Fix: Prioritize events that offer free rewards and focus on completing daily quests to maximize your resources. This can help you participate wit... »»
 
Support issue
Chat moderation is inadequate

Fix: Utilize the mute or block features to avoid unwanted interactions in chat. This can help create a more enjoyable experience while playing.... »»
Customer service response is unsatisfactory

Fix: Utilize the in-game help feature to find answers to common questions. This can save time and provide immediate assistance without waiting fo... »»
Inadequate censorship of chat content

Fix: Utilize the mute or block features to avoid exposure to inappropriate content. This can help create a more enjoyable chat experience. OR... »»
 
Crashes issue
Server issues causing app crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Check for updates in... »»
Frequent crashes after updates

Fix: Clear your device's cache and ensure you have enough storage space available. This can help improve app performance and reduce crashes. OR... »»
 
Updates issue
Game updates often introduce unbalanced heroes

Fix: Stay informed about patch notes and community discussions regarding new heroes. This can help you adjust your strategy accordingly after upd... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.9%

Bad experience
15.2%

Neutral
4.9%

~ from our NLP analysis of 31,184 combined software ratings.

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 Private Data Castle Clash collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 230 gems: $1.99 Gems can be used to purchase items.
  2. 1,400 gems: $9.99 Gems can be used to purchase items.
  3. 3,000 gems: $19.99 Gems can be used to purchase items.
  4. 1400 Gems (Bazaar): $9.99 Gems can be used to purchase items.
  5. 600 gems: $4.99 Gems can be used to purchase items.
  6. 600 Gems (Occasion): $4.99 Gems can be used to purchase items.
  7. 600 Gems (Bazaar): $4.99 Gems can be used to purchase items.
  8. 16,800 gems: $99.99 Gems can be used to purchase items.
  9. 3000 Gems (Bazaar): $19.99 Gems can be used to purchase items.
  10. 1400 Gems (Occasion): $9.99 Gems can be used to purchase items.