fix problems on Karnaval [iphone]

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—— Run into issues on Karnaval? Get help pending when official support gets back to you!

Karnaval: Radio & Podcast
Info:
company: Spectrum Medya Labs Internet Hiz. Tic. A.S.
: https://karnaval.com/app
: karnaval.com
Chat with our AI-based Karnaval Support
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Audio issue

Music stops on Apple TV

Fix: Restart your Apple TV. Unplug it from power, wait for about 10 seconds, and then plug it back in. This can resolve temporary glitches that m... ⇲

Repetitive songs

Fix: Check the app settings for any options related to song rotation or playlists. Sometimes, there may be a setting that limits the variety of s... ⇲

Doesn't play music when screen is locked

Fix: Check the app settings to ensure background audio is enabled. Some apps have a setting that allows them to continue playing audio when the s... ⇲

Missing some radio stations

Fix: Check for updates within the app. Sometimes, missing stations can be due to outdated app data. Go to the app store and ensure you have the l... ⇲
 
Freezing issue

Freezes constantly

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPads), find Karnaval, an... ⇲
 
Crashes issue

Crashes often

Fix: Reinstall the app. Delete Karnaval from your device by pressing and holding the app icon until it wiggles, then tap the 'X' to delete. Reins... ⇲
 
Compatibility issue

No CarPlay support

Fix: Check if your iPhone is connected to CarPlay properly. Go to Settings > General > CarPlay and ensure that Karnaval is listed as an available... ⇲
 
Settings issue

Region selection is mandatory

Fix: Explore the app settings to see if there is an option to change or bypass region settings. Some apps allow users to select a different regio... ⇲
 
Network issue

No buffer zone for slow internet

Fix: Try switching to a different Wi-Fi network or using mobile data to see if the issue persists. A more stable connection may help with bufferi... ⇲

Connection keeps interrupting

Fix: Ensure that your internet connection is stable. Test your Wi-Fi or mobile data by streaming other content to see if the issue is with the ap... ⇲
 
Ads issue

Too many ads

Fix: Look for any premium subscription options within the app that may offer an ad-free experience. Upgrading to a premium version can significan... ⇲
 
UI issue

No landscape mode

Fix: Check if there is an option in the app settings to enable landscape mode. Some apps have this feature hidden in their settings menu. OR T... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
98.1%

Bad experience
1.2%

Neutral
0.6%

~ from our NLP analysis of 162 combined software ratings.

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 Private Data Karnaval collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics