fix problems on NASA [iphone]

—— Run into issues on NASA? Get help pending when official support gets back to you!

NASA

Info:

company: NASA

: http://www.nasa.gov/nasaapp

: www.nasa.gov

Chat with our AI-based NASA Support

🛠️ Common NASA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NASA freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the NASA app off... ⇲

Live star map is difficult to find

Fix: 1. Open the NASA app and navigate to the main menu. 2. Look for a section labeled 'SkyView' or 'Star Map'. If it’s not immediately visible,... ⇲

UI issue

Missions section is missing or hard to locate

Fix: 1. Open the app and look for a menu or tab labeled 'Missions'. This may be located in the main navigation bar or under a submenu. 2. If you... ⇲

No quick access button for AR SkyView

Fix: 1. Navigate through the app’s main menu to locate the AR SkyView feature. It may be under a section related to augmented reality or sky view... ⇲

Bugs issue

Inaccurate information in image descriptions

Fix: 1. If you encounter inaccurate descriptions, take note of the specific images and descriptions that are incorrect. 2. Use reliable external... ⇲

Downloads issue

Download button for images not functioning

Fix: 1. Ensure that you have a stable internet connection. If the connection is weak, the download feature may not work properly. 2. Try restarti... ⇲

Video issue

No autoplay feature for videos

Fix: 1. Check the app settings to see if there is an option to enable autoplay for videos. This may be located under 'Settings' or 'Playback Opti... ⇲

Crashes issue

NASA crashes on launch

Fix: 1. Force close the app by swiping it away from the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Reopen the app t... ⇲

Customization issue

Lack of a liked pictures section

Fix: 1. Check the app settings to see if there is an option to save or like images. If there is, enable it. 2. If the app does not support this f... ⇲

Compatibility issue

Incompatibility with certain iOS versions

Fix: 1. Check the app’s requirements in the App Store to see which iOS versions are supported. 2. If your iOS version is outdated, consider updat... ⇲