fix problems on Futurio [iphone]

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—— Run into issues on Futurio? Get help pending when official support gets back to you!

Futurio: Horoscope & Astrology
Info:
company: AIBY
: https://aiby.mobi/futurio/support/
: aiby.com
Chat with our AI-based Futurio Support
   Hello! How can I assist you?  

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Loading issue

Delayed or missing report deliveries

Fix: If you experience delays in receiving reports, check your internet connection to ensure it is stable. A weak connection can cause delays in... ⇲
 
Support issue

Poor customer service response

Fix: If you are facing issues with customer service, try reaching out through multiple channels if available (e.g., email, in-app support, social... ⇲
 
Crashes issue

Futurio crashes or freezes

Fix: To resolve app crashes, first try restarting your iPhone. This can clear temporary glitches that may be causing the app to freeze. If the pr... ⇲
 
Syncing issue

Inconsistent readings across devices

Fix: Ensure that you are logged into the same account on all devices. Inconsistent readings may occur if different accounts are used. Log out and... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate the subscription options available in the app. Sometimes, there are different tiers or promotional offers that can reduce costs. Lo... ⇲

Limited free features

Fix: Explore the app thoroughly to ensure you are utilizing all available free features. Sometimes, features may be hidden or not immediately obv... ⇲

Subscription cancellation issues

Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions on your iPhone. Find Futurio in the list and select 'Cancel Subscr... ⇲

Misleading pricing for reports

Fix: Before purchasing reports, carefully read the pricing details and any terms associated with the purchase. Look for any disclaimers or additi... ⇲
 
UI issue

Widget displays different horoscope

Fix: Check the widget settings to ensure it is configured to display the same horoscope as the app. Sometimes, widgets can have their own setting... ⇲
 
Ads issue

Ads do not function properly

Fix: If ads are not functioning, try clearing the app's cache or reinstalling the app. This can help reset any ad-related issues that may be caus... ⇲
 
Bugs issue

Bugs in app functionality

Fix: If you encounter bugs, document the specific issues you are facing and try to replicate them. This information can be useful for troubleshoo... ⇲
 
Customization issue

Negative tone in horoscopes

Fix: If you find the tone of the horoscopes to be negative, consider adjusting your expectations and focusing on the constructive aspects of the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Bad experience
4.2%

Neutral
3.6%

~ from our NLP analysis of 32,315 combined software ratings.

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 Private Data Futurio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Premium (1 week): $6.99 Full access for 1 week
  2. Premium (1 week): $4.99 Full access for 1 week
  3. Premium (1 week): $9.99 Full access for 1 week
  4. Premium (1 week): $9.99 Full access for 1 week
  5. Horoscope, Tarot & Palmistry: $4.99 Get full access to your astrology guide!
  6. Futurio weekly subscription: $6.99 Provides premium status for one week
  7. Futurio weekly subscription: $6.99 Provides premium status for one week
  8. Premium (1 week): $7.99 Full access for 1 week
  9. Special Price for Loyal Users!: $9.99 Special Price for Loyal Users for 1 year
  10. Numerology Report: $2.99 Unlocks numerology report within the app