fix problems on Bima+ [iphone]

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—— Run into issues on Bima+? Get help pending when official support gets back to you!

bima+
Info:
company: Hutchison 3 Indonesia, Pt
: https://care.tri.co.id/?src=he
: bima.tri.co.id
Chat with our AI-based bima+ Support
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Network issue

bima+ won't open when out of data

Fix: 1. Enable Wi-Fi: If you are out of mobile data, connect to a Wi-Fi network. Go to Settings > Wi-Fi and select a network to connect. 2. Offli... ⇲

offline and maintenance issues

Fix: 1. Check for Scheduled Maintenance: Look for any announcements in the app or on their website regarding maintenance schedules. This can help... ⇲

lack of internet speed test feature

Fix: 1. Use Third-Party Apps: Download a dedicated internet speed test app from the App Store, such as Speedtest by Ookla, to measure your intern... ⇲
 
Updates issue

poor performance after updates

Fix: 1. Restart Your Device: Sometimes, a simple restart can help improve performance after an update. Hold the power button and slide to power o... ⇲
 
Notifications issue

notification testing affects all users

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Bima+ and customize your notification preferences to reduce the impact of... ⇲
 
Payments issue

increased pricing for data packages

Fix: 1. Review Current Plans: Check if there are any existing plans that may be more cost-effective for your usage. Go to the app's settings or a... ⇲

limited payment methods for purchases

Fix: 1. Use Apple Pay: If available, consider using Apple Pay as a payment method, which may be linked to your credit/debit card. 2. Check for Up... ⇲
 
Compatibility issue

inconsistent app functionality across iOS versions

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2.... ⇲
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 what users are saying
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  2. Data Linked to You: The following data may be collected and linked to your identity:
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    • Usage Data