—— Run into issues on Bay Alarm Connect? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. A weak connection can cause notifications to fail. Restart your router if necessary.... ⇲
Fix: Check the camera settings within the app. Navigate to the camera settings and ensure that the resolution is set to the highest available opt... ⇲
Fix: Try restarting the app. Close it completely and reopen it to see if the bypass function updates correctly. OR Check for any firmware upda... ⇲
Fix: Ensure that your phone's Bluetooth and Wi-Fi are enabled, as the app may require both to connect to the panel. OR Reboot the security pan... ⇲
Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing 'Clear Cache' if available. OR Ensure that your p... ⇲
Fix: Reboot both the app and the security panel to reset the connection and improve communication. OR Check for any firmware updates for the p... ⇲
Fix: Refresh the app by pulling down on the main screen to force a refresh of the status updates. OR Log out of the app and log back in. This... ⇲
Fix: Check your storage settings within the app to ensure that there is enough space allocated for video recordings. OR Verify that the camera... ⇲
Fix: Check the camera's lens for obstructions or dirt that may be affecting the recording quality. OR Adjust the motion sensitivity settings i... ⇲
Fix: Check the app settings to see if there is an option to enable thumbnails for video events, as this may be a feature that needs to be turned... ⇲
Fix: Utilize the app's FAQ section for common issues, which may provide immediate solutions without needing to contact support. OR Consider re... ⇲
Fix: Check the app settings to see if there are any options for enabling smart assistant integration, as it may be a feature that needs to be act... ⇲
Fix: Explore the app settings for any automation features that may allow you to set schedules for arming/disarming. OR Consider using a smart... ⇲
Fix: Ensure that location services are enabled for the app in your iPhone settings. Go to Settings > Privacy > Location Services and enable it fo... ⇲
Fix: Close any background apps that may be using bandwidth and slowing down the connection. OR Try connecting to a different Wi-Fi network to... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to remote features. OR Check your internet conne... ⇲
Fix: Check the app settings to see if there are options to enable visual indicators for sensors, as this may be a feature that needs to be activa... ⇲
Fix: Explore the app's help section or user guide for tips on navigating the app more effectively. OR Consider providing feedback through the... ⇲
Fix: Check the notification settings on your iPhone to ensure that notifications for the app are enabled. Go to Settings > Notifications > Bay Al... ⇲
Fix: Delete and reinstall the app to clear any corrupted data that may be causing crashes. OR Ensure that your iPhone's operating system is up... ⇲