fix problems on SutiExpense [iphone]

—— Run into issues on SutiExpense? Get help pending when official support gets back to you!

SutiExpense

Info:

company: SutiSoft, Inc

: https://www.sutisoft.com/sutiexpense/

: www.sutisoft.com

Chat with our AI-based SutiExpense Support

🛠️ Common SutiExpense Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

inability to upload multiple receipts at one time

Fix: Currently, SutiExpense does not support bulk uploading of receipts. As a workaround, consider using a third-party receipt scanning app that... ⇲

hard to locate some information

Fix: To improve information retrieval, utilize the search function within the app. Familiarize yourself with the filters available to narrow down... ⇲

login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

UI issue

terrible platform experience

Fix: To enhance your experience, familiarize yourself with the app's features through any available tutorials or help sections. This can help you... ⇲

too many clicks to input information

Fix: Familiarize yourself with any shortcuts or quick entry features within the app that may reduce the number of clicks needed. Look for options... ⇲

waste of time

Fix: To maximize efficiency, create a structured process for entering expenses, such as setting aside specific times each week to input data. Thi... ⇲

Customization issue

no option for foreign currency selection

Fix: If you need to enter expenses in foreign currencies, manually convert the amounts to your home currency using a reliable currency converter... ⇲

cannot change report names or dates after creation

Fix: As a workaround, create a new report with the correct name or date and copy the relevant expenses from the old report to the new one. This w... ⇲

no control to sort receipts by date

Fix: If the app does not allow sorting by date, manually organize your receipts in a spreadsheet or document where you can sort them as needed. T... ⇲

Uploads issue

blurry receipts after upload

Fix: Ensure that you are taking clear, well-lit photos of your receipts before uploading. Use a flat surface and avoid shadows to improve image q... ⇲

only one receipt upload at a time

Fix: As a workaround, consider using a receipt scanning app that allows batch uploads. Scan multiple receipts and save them to your device, then... ⇲

burly receipt pictures

Fix: Ensure that you are taking high-quality photos of your receipts. Use good lighting and a steady hand to avoid blurriness. If the app allows,... ⇲

Crashes issue

SutiExpense crashes when pulling recent transactions

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app continues to crash, try restarting you... ⇲

continuously crashes

Fix: Check for app updates and install the latest version, as updates often fix stability issues. Additionally, ensure your device's operating sy... ⇲

crashes mid-expense report

Fix: To prevent losing data, save your expense report frequently while working on it. If the app crashes, you can reopen it and continue from the... ⇲

Bugs issue

OCR needs improvement

Fix: To improve the accuracy of OCR, ensure that the receipts are well-lit and free of obstructions when taking photos. Use a flat surface and av... ⇲

Support issue

no after hours/weekend support

Fix: Utilize the app's help section or user manual for guidance on common issues. Many apps have FAQs that can provide immediate assistance witho... ⇲

no 'Contact Us' button on web app

Fix: Look for a help or support section within the app that may provide alternative ways to get assistance, such as FAQs or community forums. O... ⇲

Updates issue

cannot enter mileage after last update

Fix: Check the app's settings to see if there are any new restrictions or changes regarding mileage entry. Sometimes updates change how features... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

48.4%

Bad experience

45.2%

Neutral

6.5%

~ from our NLP analysis of 31 combined software ratings.

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Private Data SutiExpense collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content