fix problems on Showpo [iphone]

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—— Run into issues on Showpo? Get help pending when official support gets back to you!

Showpo: Fashion Shopping
Info:
company: SHOW PONY GROUP PTY LTD
: https://www.showpo.com/contacts
: www.showpo.com
Chat with our AI-based Showpo Support
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Bugs issue

Items disappear from cart

Fix: 1. Check App Updates: Ensure that you are using the latest version of the Showpo app, as updates may fix bugs related to the cart. 2. Log O... ⇲

Coupons do not work

Fix: 1. Check Expiration Dates: Ensure that the coupon you are trying to use is still valid and has not expired. 2. Minimum Purchase Requirement... ⇲
 
Customization issue

Limited wishlist capacity

Fix: 1. Prioritize Items: Review your wishlist and remove items that you no longer wish to keep. This will free up space for new items. 2. Use C... ⇲
 
Payments issue

Payments fail but charges appear

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Update your payment information in the app if ne... ⇲
 
Tracking issue

Inability to track packages

Fix: 1. Check Email for Tracking Information: Look for an email from Showpo that contains tracking information. This is often sent after your ord... ⇲
 
Support issue

Customer service is unresponsive

Fix: 1. Use In-App Support: Check if there’s a support or help section within the app that may provide answers to common questions. 2. Email Sup... ⇲

Return options are poor

Fix: 1. Review Return Policy: Familiarize yourself with Showpo's return policy on their website to understand your options. 2. Keep Items in Ori... ⇲

Difficult to contact real customer support

Fix: 1. Use In-App Chat: If available, use the in-app chat feature to communicate with customer support. This may connect you to a representative... ⇲
 
Loading issue

Shipping delays

Fix: 1. Check Shipping Status: Use the tracking information provided to check the status of your shipment. 2. Review Shipping Options: If you ne... ⇲
 
Search issue

Not all items appear in search results

Fix: 1. Use Specific Keywords: Try using more specific keywords or phrases when searching for items to improve search results. 2. Check Filters:... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.3%

Bad experience
1.8%

Neutral
0.9%

~ from our NLP analysis of 5,171 combined software ratings.

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 Private Data Showpo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Search History
    • Identifiers
    • Diagnostics