fix problems on MTI Player [iphone]

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—— Run into issues on MTI Player? Get help pending when official support gets back to you!

MTI Player
Info:
company: Music Theatre International
: https://mtishows.com
: www.mtishows.com
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Updates issue

Frequent logouts during updates

Fix: Make sure you are using a stable internet connection during updates. If your connection drops, it may cause the app to log you out. Consider... ⇲
 
UI issue

Measure numbers not displayed

Fix: Check the app settings to ensure that the display options for measure numbers are enabled. Look for a settings menu within the app that allo... ⇲

Codes not showing up

Fix: Ensure that you are logged into the correct account that has access to the codes. Log out and log back in to refresh your session. OR Che... ⇲

Inability to input track codes

Fix: Look for a dedicated section in the app for entering track codes. This may be found in the settings or a specific menu related to your music... ⇲

Complicated and confusing interface

Fix: Take some time to explore the app's features. Look for a tutorial or help section within the app that can guide you through its functionalit... ⇲

No place to enter show code

Fix: Look for a settings or account section within the app where show codes might be entered. Sometimes these options are not immediately visible... ⇲
 
Login issue

Sign-in issues for classes

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
 
Audio issue

Random stuttering during tracks

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away any app... ⇲
 
Downloads issue

Unable to download music

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection when attempting to download music. OR Verify that y... ⇲
 
Support issue

Lack of support for code input

Fix: Check the app's FAQ or help section for any guidance on how to input codes. There may be specific instructions provided by the developers.... ⇲
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 what users are saying
Bad experience
54.7%

Good experience
32.0%

Neutral
13.3%

~ from our NLP analysis of 75 combined software ratings.

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 Private Data MTI Player collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics