fix problems on Tempo [iphone]

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—— Run into issues on Tempo? Get help pending when official support gets back to you!

Tempo - Music Video Maker
Info:
company: Hangzhou Xiaoying Innovation Technology Co., Ltd.
: http://tempo.ink/
: tempo.ink
Chat with our AI-based Tempo Support
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Crashes issue

Tempo crashes or glitches during use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Tempo, and check if an update is available. Updates o... ⇲
 
Audio issue

Limited free transitions and audios

Fix: Utilize the free transitions and audio options available in the app to their fullest. Experiment with different combinations to create uniqu... ⇲

Missing popular songs

Fix: Check if the app has a feature to import your own music. If so, you can add popular songs from your personal library, provided you have the... ⇲
 
Slow issue

Laggy performance when editing

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
 
Customization issue

Watermark on free edits

Fix: Consider using the app's free trial period if available, which may allow you to create videos without a watermark temporarily. OR If you... ⇲

Lack of diverse model representation

Fix: Explore the app's community or user-generated content sections, if available, to find more diverse representations created by other users.... ⇲

Limited customization options

Fix: Experiment with the available settings and features to see if you can achieve the desired effect through creative combinations of the existi... ⇲

Repetitive transitions

Fix: Try to mix and match the available transitions creatively to create a more dynamic video. Use different transitions for different segments o... ⇲

Overrated content in templates

Fix: Focus on customizing the templates to better fit your style rather than relying solely on the provided content. Personalization can enhance... ⇲
 
Bugs issue

Inconsistent template functionality

Fix: Check for any updates to the app that may address template issues. Sometimes, developers release patches that fix functionality problems.... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate whether the features offered in the subscription are worth the cost for your needs. If not, stick to the free version and maximize... ⇲
 
Storage issue

Inability to save drafts

Fix: Make sure to complete your edits in one session, or take screenshots of your progress to remember where you left off for future reference.... ⇲
 
Support issue

Poor customer service regarding refunds

Fix: Review the app's refund policy in the settings or on their website to understand your rights and the process for requesting a refund. OR... ⇲
 
Notifications issue

Inadequate flashing lights warning

Fix: If you are sensitive to flashing lights, consider using the app in a well-lit environment to reduce the impact of any flashing effects. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
3.9%

Neutral
2.7%

~ from our NLP analysis of 144,313 combined software ratings.

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 Private Data Tempo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Tempo Music Video Maker: $59.99 Access to all features,Daily update template
  2. Tempo Pro Weekly: $5.99 Tempo Pro Weekly
  3. Music Video Maker Weekly: $5.99 Access to all features,Daily update template
  4. Tempo Music Video Maker: $44.99 Access to all features,Daily update template
  5. Music Video Maker: $59.99 Music Video Maker,Daily update template
  6. All Tempo Pro Access Weekly: $3.99 Access to all features,Daily update template
  7. Tempo 月会员: $9.99 按月购买，功能无限制使用。随时退订
  8. All Tempo Pro Access Monthly: $7.99 Access to all features,Daily update template
  9. Tempo Pro Yearly: $39.99 Get all paid templates
  10. Tempo Music Video Maker: $59.99 Access to all features,Daily update template