fix problems on Udemy Online Video Courses [iphone]

​

—— Run into issues on Udemy Online Video Courses? Get help pending when official support gets back to you!

Udemy Online Video Courses
Info:
company: Udemy
: https://support.udemy.com
: www.udemy.com
Chat with our AI-based Udemy Online Video Courses Support
   Hello! How can I assist you?  

characters left:
 
UI issue

No download progress percentage displayed

Fix: Check if there is an option in the app settings to enable download progress indicators. If not, monitor the download completion by checking... ⇲

UI rendering issues on iPhone and iPad

Fix: Ensure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR Try... ⇲

Poor interface on iPad Pro

Fix: Ensure that the app is updated to the latest version, as updates may include interface improvements for newer devices. OR Try adjusting t... ⇲

Difficulties navigating back to course list

Fix: Use the back button in the app to return to the course list. If this is unresponsive, try force closing the app and reopening it. OR Cons... ⇲
 
Crashes issue

Udemy Online Video Courses crashes when turning screen on/off

Fix: Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. Go to the App Store, search f... ⇲
 
Storage issue

Low memory alerts despite sufficient storage

Fix: Check the app's storage usage by going to Settings > General > iPhone Storage. If Udemy is using a lot of space, consider deleting and reins... ⇲
 
Video issue

Video quality defaults to low resolution

Fix: In the app settings, look for video quality options and set it to high or the desired resolution. Make sure you are connected to Wi-Fi to av... ⇲

Video buttons unresponsive after app suspension

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Udemy app off the screen, then reopen it. OR Restart your... ⇲
 
Customization issue

Playback speed adjustments hidden in menu

Fix: While watching a video, tap on the screen to bring up the playback controls. Look for a settings icon or three dots that may reveal playback... ⇲
 
Settings issue

Auto-play feature cannot be disabled

Fix: Check the app settings for an option to disable auto-play. If not available, try pausing the video before it ends to prevent the next video... ⇲
 
Syncing issue

Progress syncing issues between app and desktop

Fix: Ensure you are logged into the same account on both devices. Sometimes logging out and back in can help sync progress. OR Try refreshing... ⇲
 
Freezing issue

Videos freeze and require pause/play to resume

Fix: Check your internet connection and switch to a more stable Wi-Fi network if possible. If on mobile data, ensure you have a strong signal.... ⇲
 
Downloads issue

Inability to open PDF resources

Fix: Ensure that you have a PDF viewer app installed on your device. If not, download a free PDF reader from the App Store. OR Try downloading... ⇲

Downloaded videos deleted after selection

Fix: Check the app settings for any options related to downloaded content management. Ensure that there are no settings that automatically delete... ⇲

No option to retain videos after watching

Fix: Check the app settings for any options related to downloaded content retention. If not available, consider keeping a list of downloaded vide... ⇲
 
Login issue

Login issues after app reinstallation

Fix: Double-check your login credentials for accuracy. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
 
Loading issue

Udemy Online Video Courses fails to load videos consistently

Fix: Check your internet connection and switch to a more stable network. If using Wi-Fi, try restarting your router. OR Clear the app's cache... ⇲

Inconsistent video loading times

Fix: Ensure you are connected to a stable internet connection. If possible, switch to a wired connection or a different Wi-Fi network. OR Clea... ⇲
 
Audio issue

Audio cuts out or falls behind during playback

Fix: Check your internet connection and switch to a more stable network. If on Wi-Fi, try restarting your router. OR Lower the video quality t... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.1%

Bad experience
3.0%

Neutral
2.0%

~ from our NLP analysis of 76,210 combined software ratings.

 Switch to these Alternatives:
Coursera: Grow your career
edX online learning
Codecademy Go
DataCamp | Data, AI and Coding
Domestika - Online courses
LinkedIn Learning
Skillshare: Creativity Classes
Sololearn: Learn to Code
Pluralsight: Learn Tech Skills
Mimo: Learn Coding/Programming

 Private Data Udemy Online Video Courses collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Udemy Course: $9.99 Udemy Course
  2. Course Tier 12: $11.99 Purchase token for Udemy Course Tier 12. Will be redeemed for a course priced at $11.99 USD
  3. Course Tier 13: $12.99 Purchase token for Udemy Course Tier 13. Will be redeemed for a course priced at $12.99 USD
  4. Course Tier 11: $10.99 Purchase token for Udemy Course Tier 11. Will be redeemed for a course priced at $10.99 USD
  5. Course Tier 14: $13.99 Purchase token for Udemy Course Tier 14. Will be redeemed for a course priced at $13.99 USD
  6. Course Tier 15: $14.99 Purchase token for Udemy Course Tier 15. Will be redeemed for a course priced at $14.99 USD
  7. Course Tier 20: $19.99 Purchase token for Udemy Course Tier 20. Will be redeemed for a course priced at $19.99 USD
  8. Course Tier 16: $15.99 Purchase token for Udemy Course Tier 16. Will be redeemed for a course priced at $15.99 USD
  9. Course Tier 17: $16.99 Purchase token for Udemy Course Tier 17. Will be redeemed for a course priced at $16.99 USD
  10. Course Tier 18: $17.99 Purchase token for Udemy Course Tier 18. Will be redeemed for a course priced at $17.99 USD