fix problems on SeniorMatch [iphone]

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—— Run into issues on SeniorMatch? Get help pending when official support gets back to you!

SeniorMatch® - Dating Over 50
Info:
company: Agematch Technology Internet Co., Limited
: https://www.seniormatch.com/
: www.seniormatch.com
Chat with our AI-based SeniorMatch Support
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Security issue

High number of fake profiles

Fix: 1. Report Fake Profiles: Use the reporting feature within the app to report any suspicious profiles. This helps the community and may lead t... ⇲

Scammers prevalent in matches

Fix: 1. Be Cautious: Always be wary of profiles that seem too good to be true. Avoid sharing personal information until you are sure of the perso... ⇲
 
Compatibility issue

Limited user base in certain areas

Fix: 1. Expand Search Radius: If possible, increase your search radius in the app settings to include nearby areas where more users might be avai... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that might address your issue without needing to contact c... ⇲
 
Freezing issue

Lagging and freezing while browsing

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on any a... ⇲
 
Settings issue

Mandatory photo verification with no option to change

Fix: 1. Follow Verification Steps: Complete the photo verification process as required. This is often a security measure to ensure user authentic... ⇲
 
Payments issue

Communication features behind paywall

Fix: 1. Explore Free Features: Familiarize yourself with the free features available in the app. Use these to connect with users until you decide... ⇲

High subscription cost not justified by user base

Fix: 1. Evaluate Features: Assess the features offered by the subscription and determine if they align with your dating goals. If not, consider u... ⇲
 
Customization issue

No option to remove unwanted profiles

Fix: 1. Block Profiles: If you encounter profiles you do not wish to see, use the block feature to prevent them from appearing in your matches or... ⇲

Inability to delete or manage profile pictures

Fix: 1. Edit Profile: Go to your profile settings and look for an option to edit or manage your photos. If you can’t delete, try replacing them w... ⇲

Limited options for non-dating connections

Fix: 1. Explore Community Features: Check if the app has community features or forums where you can connect with others for non-dating purposes.... ⇲
 
Search issue

Limited search results even with expanded radius

Fix: 1. Broaden Criteria: Adjust your search criteria to include more general preferences, which may yield more results. 2. Check for Updates: En... ⇲
 
Account issue

Account suspension without clear reason

Fix: 1. Review Terms of Service: Check the app's terms of service to ensure you haven’t inadvertently violated any rules. 2. Appeal the Suspensio... ⇲
 
Glitches issue

Repetitive matches with no new profiles

Fix: 1. Update Preferences: Change your search preferences or criteria to see if this generates new matches. 2. Engage with Existing Matches: Int... ⇲
 
Audio issue

Voicemail feature not functional

Fix: 1. Check Settings: Ensure that your app permissions are correctly set to allow access to your microphone and storage, which may affect the v... ⇲
 
Bugs issue

Inconsistent age group matching

Fix: 1. Adjust Age Preferences: Go to your profile settings and adjust your age preferences to ensure they align with the age group you wish to c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.1%

Bad experience
15.1%

Neutral
3.9%

~ from our NLP analysis of 1,346 combined software ratings.

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 Private Data SeniorMatch collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info

  Cost of Subscriptions
  1. one month: $34.99 One month subscription
  2. three months: $69.99 three months
  3. six months: $109.99 six months